Zantel subscribers can use Phone Doctor to connect with doctors via phone for non-emergency medical attention from the comfort of their homes. The Zantel subscribers simply call in to medical associates who then relay to doctors what the patients need.
The service offers a simple, cost effective and reliable solution to take care of day to day medical consultations of non-emergency dieses and in case of emergencies it will guide on the basic life saving tips, Dos and Don’ts and advises to save the life of the patients
The service is aimed to improve health services by providing an immediate telephone access to ‘Certified Physicians and Doctors’ via Zantel help line numbers, the move which will also help patients save time and money, and of course reducing the hassle of getting medical treatment during odd hours.
Zantel Chief Human Resources Officer, Francis Kiaga, said the Phone Doctor service showcases Zantel’s commitment to innovation in mobile technology. “Zantel has invested heavily in coming up with new technologies that aim to impact peoples lives positively’ said Kiaga.
Kiaga further added that the launched platform main emphasis is on health and wellbeing of Tanzanians, serving to bring vital services closer to the community in the most timely, secure and efficient manner.
“Wellbeing of our customers is Zantel’s number one priority, and by this service, Zantel is sure to help its customers ’ said Kiaga.
Also speaking at the occasion, BR Solutions Managing Director, Richard Njau, said the service will be a relief to many Tanzanians, because there are many non-urgent issues that people face on a day to day, and end up asking wrong people.
“This service is quick, convenient and can be conducted anywhere. The advantages are that it cuts out having to make a trip to the doctor, particularly if you are elderly or disabled. The service also offers instant reassurance and means you can take the call anywhere, at home, work, even on holiday if you have a pressing problem that can’t wait” said Mr Njau.
The service will also cover other diseases such as Sexually Transmitted Diseases, HIV/AIDS, Gonorrhea, Syphilis, Diarrhea, Tuberculosis, Cancer Awareness, Heart Diseases, Malaria, Maternity Issues and First Aid Advises.
Zantel has previously won awards on M-Health from GSM, on Best Mobile Health Innovation categories for its successful and scalable mobile healthcare (mHealth) platform called Mobile Baby.
Zantel, an Etisalat group company was established in year 1999 as Zanzibar Telecom Ltd. Etisalat has been the telecommunications service provider in the United Arab Emirates since 1976 and has footprints in 18 countries traversing the Middle East, Asia and Africa. In its many years of operations, it has built up state-of-the-art telecom infrastructure and taken a leadership position of innovation, and quality service delivery among regional and international operators. Zantel is the only Integrated Telecom service provider in Tanzania offering International Gateway services, Fixed, Mobile and data services through its CDMA, GSM, 3G networks. Zantel is a joint venture between:
On May 5th, 2012, Zantel launched its 3G HSPA+ network in Zanzibar. The 3G HPSA network will enable Zanzibar to enjoy super fast broadband services for both personal and business needs.
Zantel currently serves a growing subscriber base of over 3 million subscribers and consistently demonstrates its core values of affordable, consistent and seamless services and is known as the Best & Fastest Wireless Internet Service provider in Tanzania.
Zantel is also committed to taking its place amongst leading corporate citizens in Tanzania by making wide-impact and sustainable social investments. Zantel believes that apart from offering a solid platform of technological innovation, sustainable investment is the bedrock of stellar growth and economic stability.
Zantel has received several awards and endorsements for its quality and innovative services. Some of these include – GSMA M-Health award. Indeed, at Zantel the future is a world in which technology extends people’s reach on all fronts.