M-hela has integrated M-pesa and ATM withdrawal system to allow the Kenya Diaspora in Europe conveniently send money to their family , friends and business partners in Kenya direct to their M-Pesa or bank accounts.
Users will simply go to their nearby Pesapoint ATMs or M-PESA agent after just fifteen minutes to get the cash.
To withdraw cash one will visit any M-PESA agent or participating ATM network. M-PESA withdrawals work as normal, a user confirms that they have money in their M-PESA accounts plus the withdrawal fee, hand in their identification, go to their M-PESA menu, fill in the agent number then the amount and secret PIN then they get the cash.
Those using ATM withdrawal can visit PesaPoint, Equity Bank Branches, Diamond Trust Bank, KCB, Family Bank and NIC Bank ATM’s.
Then head to their phones, select ‘Withdraw Cash’ from the M-PESA menu, select ‘From ATM’, enter Agent Number which is 555555 for Aftab Currency ( if you’re withdrawing from these ATMs: Pesapoint, Diamond Trust Bank, KCB, Family Bank and NIC Bank) or (if you’re withdrawing from Equity Bank ATM) use the Agent Number 286286, enter your M-PESA PIN, wait for an SMS notification from M-PESA with a 6-digit authorization code which expires after 10 minutes for security (and you will be expected to initiate the transaction afresh if you need to withdraw money again.)
Alternatively, on ATM, you select the M-PESA button on the PesaPoint, Equity Bank, Diamond Trust Bank, KCB, Family Bank, NIC Bank ATM, then select your preferred language, enter the 6-digit ATM Authorization Code on the ATM keyboard, then enter your Safaricom mobile number, enter the amount you wish to withdraw, press CONTINUE to proceed with transaction then the ATM will dispense your cash and issue you with a receipt. You will also receive an SMS from M-PESA confirming the transaction.
Though with a name sounding similar to Nation Media Group’s Nation Hela, which has been silent of late M-hela might be the best thing after Western Union and Money Gram and Barclay’s Pingit, if it only takes root . It might also be so helpful to users in rural areas as long as they have a mobile phone and are M-PESA registered users. However, for those who want to send money, an update on this post will have more details.