Vodafone’s Vodafone Global Enterprise (VGE), the business unit providing communications services for Vodafone’s 1,700 largest multinational customers worldwide is expanding across Africa after the firm recorded strong growth in revenues from enterprise in Africa which exceeded one billion Euros during the financial year ending March 2013.
VGE is establishing a hub in Nairobi and Accra for designing and implementing sophisticated global mobile and fixed-line communications products and services for some of the world’s leading companies.
The two new regional hubs in Nairobi and Accra will also serve its over 600 VGE multinational customers in Africa and meet the needs of multinational customers in east and west Africa, complementing the enterprise customer service operations of Vodafone Egypt in Cairo and Vodacom in Johannesburg which already provide 24/7 services in 13 languages to hundreds of the Group’s enterprise customers.
According to Vodafone Global Enterprise President of Asia-Pacific and Sub-Saharan Africa, Stevan Hoyle: “Many global companies expanding their presence in Africa are daunted by the challenge of setting up operations in different countries, each with their own infrastructure and communications challenges. Companies are looking for expert help in minimising the cost and complexity of their communications across Africa and beyond.
“There is growing interest in our ability to offer a single management contract governing multiple territories, taking away much of the worry for large corporate customers looking to manage their communications in a fast-growing but demanding environment.”