This smartphone has a 2.8 inches touch screen, a track pad as well as a spacious BlackBerry Keyboard. It has a multitude of enhancements including:

• BlackBerry 7 OS version 7.1 – which features an updated interface that lets you swipe to unlock the phone or access the camera from the lock screen.
• BBM – A dedicated BBM key that makes it quick and convenient to access the globally popular mobile social network, and with its BlackBerry Keyboard, messaging your BBM friends is easy and accurate. It includes BBM Voice, which lets you chat over Wi-Fi. The latest version of BBM, which features BBM Channels, will also soon be available for download on the BlackBerry World storefront.
• Built-in FM Radio – You can listen to local FM stations and automatically let your BBM friends know what station you’re listening to.
• Multicast to Make Yourself Heard in an Instant – The BlackBerry 7 OS lets you quickly type your message and take photos once and post it simultaneously and instantly to your friends on BBM, Twitter and Facebook.
• Smart for Business Too – With BlackBerry Enterprise Server or BlackBerry Enterprise Server Express, the BlackBerry 9720 offers superior business productivity features with market-leading mobile device management, application management and security, and is a very cost-effective solution for any organization.