Warid Congo has partnered with Telemune, an Indian founded firm developing value added services for telcos in emerging markets to launch WAP Portal Services, Low Balance Suite and Phone Back Up Service.
According to Mr. Imossio Begoume, Marketing director, Warid Congo, “We want to keep our customers up-to-date in the simplest and most convenient way possible – and ensure they have access to fun services on their mobile. We see WAP Portal services as a key means for our customers to stay in touch with what is happening in their world. We also want to make sure our customers are always in touch. With Low Balance services they can ask friends for balance or to call them or to pay for their call – or even ask Warid to extend credit. Phone Back Up provides users with access to their contacts at any time – and is really helpful if they lose their mobile or mistakenly delete contact details. We think these services will have great appeal and we are proud to be broadening the types of service our customers can enjoy from us.”
Telemune will be managing the services end-to-end and apart from deploying the solutions, managing operations and ensuring quality service and feature enhancement, Telemune will also manage content and content partners and create campaigns and promotions to drive service uptake for WAP Portal services.
Harish Bansal, CEO, Telemune said the services will add fun and utility to customers’ service experience.
“Telemune has extensive experience in delivering and managing successful WAP Portal services and we will work closely with Warid to build a popular and engaging service that is easy-to-use and offers a great range of constantly changing content. With Low Balance services, we are confident that mobile users will enjoy the new options they have to keep in touch and request credit. And Phone Back Up is a highly practical service that ensures users always have access to their contact details.”
