Zimbabwe’s Telecel has brought together a new emergency response facility called 911 Road Assist.
This service will help the people of Zimbabwe to get help in case they get into an accident or car breakdown or any other road emergencies.
In order to enjoy this services one has to register by dialing *160#, and follow the instructions for entering the four numbers they would wish to be contacted in an emergency.
After registering this is how it works; when a subscriber dials the number *160#, it will automatically send a request to the four numbers that the subscribers had selected to contact in the emergency situation.
The service only cost 50cents per month, which will be deducted from the subscriber’s airtime balance
Telecel Zimbabwe marketing director Octivius Kahiya said: “By subscribing to 911 Road Assist our customers can have the peace of mind of knowing that if they have a vehicle breakdown or are in need of any roadside assistance, all they have to do is dial *160# and their request for help will go to the four numbers they have specified when they registered for the service.”
Kahiya said that in seeking to add value to the services it offered, Telecel had considered, among other issues, how it could assist subscribers when they found themselves in difficulties.
Looking at last year’s introduction of emergency airtime for pre-paid subscribers who had run out of airtime, Telecel’s marketing director said that it would be good to work the two options when in need .
