Tigo-Tanzania has launched ‘Tigo Matic’ automated systems that will provide self-service option for both prepaid and postpaid customers set to work round the clock to enhance efficiency for the telco’s service provision.
Customers will be able to withdraw and deposit cash, recharge their accounts, as well as replace lost SIM cards any time, with no new registration required by the mobile phone company in order to access the systems.
Tigo General Manager, Mr. Diego Gutierrez said, “There will be no queuing by customers to access services from Tigo shops and points of sale since the system will offer self service transactions for individuals.
The self-help gadgets similar to bank ATMs will be rolled out in phases set to begin in Dar es salaam and later spread to other regions in order to satisfy six million subscribers.
