In a statement to the public, Kenya’s leading mobile operator has said no customer data has leaked as purported by a cross-section of Kenyans over the Deposit Protection Fund Board SMS texts, and the messages weren’t a hoax by fraudsters.
Safaricom said the SMS broadcast to subscribers from the Deposit Protection Fund Board, a body under the Central Bank of Kenya was sent by them as authorized by the Communications Commission of Kenya (CCK). Safaricom said the authorized SMS Broadcast were sent to its entire subscriber base on behalf of DPFB which holds depositors’ funds with Kenya’s Daima Bank, Trust Bank and Fortune which are since defunct.
“DPFB sought to reach out to the depositors through an SMS broadcast as they do not have mobile records of these depositors so that they can access their funds,” said the firm in a statement. “The SMS Broadcast originates from Safaricom and therefore no customer data has been shared with any external party.”
SAFARICOM ISSUES CLARIFICATION ON DPFB SMS BROADCAST
Nairobi 14th Jan 2014…Safaricom would like to issue a clarification with regards to the SMS broadcast to our subscribers from the Deposit Protection Fund Board, a body under the Central Bank of Kenya
- The Communications Commission of Kenya (CCK) in the public’s interest authorized Safaricom to send an SMS Broadcast to its entire subscriber base on behalf of DPFB.
- The Deposit Protection Fund Board (DPFB) is holding depositors’ funds previously with three defunct financial institutions; Daima Bank, Trust Bank and Fortune.
- DPFB sought to reach out to the depositors through an SMS broadcast as they do not have mobile records of these depositors so that they can access their funds.
- The SMS Broadcast originates from Safaricom and therefore no customer data has been shared with any external party.
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