Airtel has opened its ultra-modern Express Shop – a showroom in Lafia, Nassarawa state. The company said the facility is in line with its renewed drive to deliver exceptional customer service to telecoms consumers across the country.
The Airtel Express Shop (AES) was launched by the wife of Nassarawa State Governor, Hajia Salamatu Umaru Tanko Al-Makura and the Emir of Lafia, Alhaji Dr. Isa Mustapha Agwai represented by Alhaji Magaji Aliyu Agwai.
Residents as well as visitors to the capital city who are on the network can access Airtel’s all-inclusive service experience that ranges from unique offerings in data, voice, bill payment, query resolution to general enquiries.
Airtel Nigeria’s Regional Operations Director, North, Olufemi Oyewole, said the new service point was in line with the company’s goal of taking its customer service delivery to the door steps of customers.
“This Express Shop which is open to undertake customer service delivery is a reassuring testament of Airtel Nigeria’s commitment to empower Nassarawa state and its residents to realise their full potentials and fulfil their dreams. We have followed the government’s efforts towards creating for this state a robust economy, and we are complementing this drive through our AES, which is a dedicated one stop outlet designed to bring our innovative and value offerings closer to the people,” he said.Tanko Al-Makura thanked the operator for demonstrating commitment to serving the people of the state.
“This is a moment for us to truly witness the commitment, concern and care of a true people-oriented stakeholder who has demonstrated its ability to add value, enrich lives and uplift the standard of people in Nigeria, not only in terms of quality telecommunication services, but also in the areas of rewarding subscribers for patronage and loyalty,” she said.