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CEO Weekends: Airtel Kenya files a Complaint against Safaricom for overcharging customers

Airtel Kenya has confirmed that the Competition Authority of Kenya has received and is investigating a complaint of higher pricing for off net money transfer by rival MPESA.

The complaint was filed after Airtel reportedly noticed that Safaricom, the country’s largest mobile network operator charged more for money transfer to other networks. While offnet pricing are usually higher for telecom services, it is not clear whether the same applies for mobile money services.

artelMPESA

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Last year, Airtel Kenya filed a complaint against Safaricom accusing it of abusing its market dominance. Airtel said that safaricom was restricting the market to unhealthy competition thus closing the market outlets.

Airtel Kenya still maintains that Safaricom is abusing its position as the country’s largest mobile network operator in imposing higher charges for off-net mobile money transfers

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The Competition Authority of Kenya director general Wangombe Kariuki has confirmed that the complaint is in their receipt and that the report is due shortly.

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Caroline Vutagwa
Caroline Vutagwahttps://my.techmoran.com
Minding my own business is not enough for me that's why you will always find me minding Africa's Businesses as well as Technology and of course letting you know about it. Talk to me on [email protected]

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