Wananchi Group through its home entertainment and communication services brand Zuku will be seeking to revitalize its voice telephony service provision capacity for all its Zuku Triple-play (broadband, multi-channel digital television and voice telephony) customers to enhance its service delivery capacity.
The move is also expected to position the company as an innovative player in the competitive communications market.
The project, which will involve the integration of a delivery platform technically known as a Soft Switch system, will soon see, Wananchi Group, providing fully-fledged voice telephony services.
As part of the triple-play offering, Zuku delivers high quality voice services with free unlimited local on-net (Zuku to Zuku subscriber) phone calls.
Speaking when he confirmed the ongoing soft switch integration at a cost of more than Kshs 86 million, Wananchi Group CEO Mr. Richard Alden, disclosed that upgrade works to support full voice telephony provision for Zuku triple-play subscribers’ will be completed by end of this month.
Once complete, Zuku triple-play subscribers will enjoy competitively priced voice telephony solutions delivered via fibre optic cables alongside Digital TV and Broadband data services.
The new system is capable of supporting its existing and projected subscriber growth and is also capable of providing innovative tailor made products such as airtime bundles, weekend and holiday tariffs, Friends and Family packages to meet the unique telephony needs of our corporate and residential customers.
“We are investing heavily to ensure that our Zuku triple-play customers continue to enjoy a true triple-play solution covering voice telephony, Digital TV and Broadband connection,” Alden said. “At the conclusion of the ongoing system upgrade, our customers will be in a position to enjoy clear fixed telephony services at some of the most affordable local and international rates,” he added.
