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Uber suspends operations in India after its driver was accused of rape

Milcah Lukhanyu by Milcah Lukhanyu
6 years ago
in India Edition, Tech
5 min read
0
IMAGE:DailyBeast

IMAGE:DailyBeast

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uberUber has suspended operations in New Delhi India after its driver was accused of raping a female passenger and just days after it was banned by authorities in India’s capital New Delhi.
In a statement made today by Karun Arya, Uber Communications Lead – South Asia, “We are sorry and deeply saddened by what happened over the weekend in New Delhi. Our hearts go out to the victim of this horrible crime. We have been and will continue to do everything in our power to assist the authorities to help bring the perpetrator to justice.

“The events of this week have made us reflect on our operations in India and we are immediately undertaking a number of important actions. During this review, we will suspend operations in New Delhi,” Arya added.

Uber therefore acknolodges that it must do better; and is conducting a full audit of its driver verification process which is said to have helped got the alleged rapist driver into its fleet. The firm is also asking for rider feedback and support and as well implementing measures to ensure that critical rider feedback is escalated immediately and immediate action is taken in every instance.  Other drivers will also be looked at, in a start-over-all again move.

READ  Uber to ditch Google Maps

“Second, we are assessing all driver screening processes. We are evaluating additional screening options to include background checks on all our driver partners in India above and beyond what is currently required.”

The firm also promises to work closely with organisations that are championing women’s safety in New Delhi and around the country to make sure all women are safe. Seems Uber will have to be humble enough to partner with and have talks with the government, other transportation organisations and safety experts in India to implement robust solutions to ensure a safe ride otherwise everything is just shitty.

Uber is present in South Africa, Nigeria, Egypt and is expanding into a number of other African countries inclluding Kenya. Safety of women is mandatory and Uber should use the India incident to show seriousness about its passenger safety than just focus on profits and user acquisition.

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Milcah Lukhanyu

Milcah Lukhanyu

Milcah Lukhanyu covers daily news briefs at TechMoran. She is the person who will probably read your press release and get the story out of it or totally trash it. Send tips to [email protected]

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