A group of youth have unveiled efix.com.ng, an online platform to offer real time free ICT technical solutions and repair services to the general public in Nigeria. This guys want to take on RepairAm, which launched in Nigeria recently.
Led by Sam John T. Smile, who has had stints in movie producing and script writing, the platform aims to be a one-stop go for all things ICT support online to everyone in the country.
“The ICT industry has taken a whole new dimension. New sophisticated devices and apps are being released into the market on daily basis. But I also noticed that, not everyone has the full knowledge about these new devices or find it easy operating them. Many users need technical advice on how to get the right product and a professional ICT technician to fix this devices – whether minor or major. Some technicians are not to be trsuted to fix even a minor issue and some of them end up damaging client devices completely or some of the parts.”
Inspired by that need, Sam says he contacted a few friends around the world they decided to join hands and launch efix.com.ng. A place he he expects will be the No.1 hub where people can visit and have one-on-one interaction with professional ICT technicians, lay their complaints and all-round questions about their gadgets.
efix.com.ng will also provide them with the needed information and services they need. The team is now seeking more investors to join an nagel invostor who has given them some money to kick off the ground.
“We believe in hardwork and good services before thinking of financial gains and we are willing to assist to troubleshoot for everyone free of charge regardless of the devices – Computers, all types of Phones, Tabs, iPads/iPods, Printers, Copiers, software, websites, mobile apps and all other ICT related issues either at home or office,” he adds.
Depending on the kind of fault involved; when it comes to replacement of parts in the case of damages or repairing, the owner will have to buy or pay for the part while the firm fixes the fault free of charge. The platform will also be a marketplace for professional ICT technicians in the country where users can contact them across the nation and have their devices fixed.