Bob Collymore’s tenure at Safaricom was supposed to end in August this year after he took over from the beloved Michael Joseph in August 2010 but today Safaricom board chairman Nicholas Ng’ang’a said the board has extended Collymore’s contract for two more years.
After the exit of Peter Arina, the then GM Consumer Business and Pauline Warui the then director consumer services, there were speculations that the exits and terminations would lead to an automatic exit of Collymore and Sylivia Mulinge who was then GM Safaricom Entreprise would then take up the CEO position.
However, the board is happy Bob is doing a good work. The firm’s total revenue increased by 13% to Kshs 163.4bn. With service revenues up 13% to Kshs 156.2bn of which – voice service revenue grew by 4% to Kshs 87.4bn and non-voice service revenue increased by 27% to Kshs 68.8bn.
Under Collymore’s leadership, Safaricom’s customer base grew by 8% to 23.3m, SMS revenue grew by 15% to Kshs 15.6bn, MPesa revenue increased by 23% to Kshs 32.6bn and there was a 14% increase in 30 day active MPesa customers to 13.9m – 60% of our total customer base. Mobile data revenue grew by 59% to Kshs 14.8bn and the firm saw a 21% increase in 30 day active mobile data customers to 11.6m – 50% of our total customer base. Safaricom’s fixed service revenue growth of 22% to Kshs 3.1bn.
Bob Collymore, Safaricom Limited CEO said, “We are focused on being the business partner of choice by empowering the growth of businesses through the provision of relevant and innovative ICT solutions. We are soon to complete the fibre connection of our first 1,000 buildings to further enhance our hosted PABX, fixed calling, fixed data, cloud services and managed services offerings. We continue on our Best Network in Kenya journey, with a new set of goals to increase our 3G population coverage to 80%, and to roll-out our 4G network to an additional 13 towns and cities by December 2015.”
Under Collymore, Safaricom also recently brought the M-PESA servers home from Germany in partnership with Huawei.
Sylvia Mulinge was recently appointed as GM Consumer Business and her position taken over by Rita Okuthe who is the new GM Enterprise Business.