Owen Thomas, Programme Manager, Huawei said, “We are delighted to announce the migration of M-PESA to Safaricom in Kenya is now complete. Over the last three years we have built a strong partnership with Vodafone, and building on the success of the Safaricom migration, we will work together to expand the service in other markets.”
The new platform delivers improved availability for subscribers and agents to execute transactions, faster query resolution time, through a Kenya based support team, faster transaction processing for subscribers, an open application program interface (API) for third party integration, enhanced call center integration, ensuring customer experience is consistently high quality, security measures mirror the financial services industry best practice standards and real-time system monitoring.
Michael Joseph, Director of Mobile Money, Vodafone Group, commented on the migration, he said, “Four years ago we started a journey that has resulted in the great success demonstrated today. Moving M-PESA onto the Huawei Mobile Money Platform is probably one of the most important IT and migration projects that many of us have ever worked on. The result is a huge milestone not only for Safaricom and Vodafone, but also for Kenya.”
The Huawei Mobile Money platform based on encryption technology and carrier-grade infrastructure supports basic banking transactions such as Point-to-point (P2P) transfers, Cash in, cash out transactions, savings and loan integration, bill payments, ATM integration and International money transfers.
On ‘bringing M-PESA home’ Bob Collymore, CEO, Safaricom said the migration was a great achievement for all involved both from Safaricom and Huawei.
“This migration is not only a milestone between Safaricom and Huawei, but also a key milestone for the Vodafone Group and Vodafone Africa.”