AIG-backed online mall, Jumia has today announced that it has partnered with Posta Kenya to allow its customers to pick up items they purchase on the website from Post offices across the country, a move we presume will help the firm reach more buyers as well as increase its visibility in the country.
We are not sure how much the deal entails but we presume it’s a win-win deal for both the online retailer and the struggling govt owned Posta.
In a statement to TechMoran, Parinaz Firozi Managing Director, Jumia Kenya said, “We are delighted that our customers can now pick up items they order on Jumia from selected Post offices across the country, this is a new direction in providing a stress-free, safe and convenient shopping experience.”
Customers can select the option to pick-up products from a Post office closest to them during the checkout process, the product(s) will be dispatched to the selected office and customers can pay for the items via cash through Postapay or Mpesa during pick up.
Jumia hopes to tap more customers through the partnership with Postal Corporation of Kenya by bringing the services closer to them through it vast network of Post offices countrywide. The move will also boost E-commerce uptake in the country which is growing by double digits.
Postmaster General/Chief Executive Officer Dr. Enock Kinara said, “We are happy to be part of this revolutionary shopping experience and assure all customers who come to pick Jumia shipments quality service, they can also access other services that Posta Kenya offers.”
The Posta internal mails have been falling due to the introduction of email and free IMs and VoIP services which are even eating into telco’s revenues. The more the pickups, the more business it’s to the Posta.
