Standard Chartered Bank is bringing its newest mobile and online banking platform to 1 million clients across 8 African markets in a move to grow its market share.
The firm says its clients will enjoy a consistent online experience across laptops, tablets or mobile phones, and the convenience of banking from the location of their choice in Botswana, Ghana, Kenya, Nigeria, Tanzania, Uganda, Zambia and Zimbabwe in the first half of 2016.
The Bank also plans to launch fingerprint recognition technology in these markets later in the year.
“We’re bringing the best in mobile banking to Africa – consumers across the continent are increasingly affluent and tech-savvy and they want convenient access to their bank, wherever they happen to be,” said Karen Fawcett, Standard Chartered’s CEO for Retail Banking. “Africa is important to Standard Chartered and this launch is another demonstration of that.”
The says by early next year, it expects at least 35% of all client transactions to be done through online channels; significantly advancing the transformation of banking in Africa. The Bank last year announced it will invest $1.5bn in technology globally over three years.
Through Standard Chartered Mobile, clients can check balances, transfer money and pay bills securely, all through their smartphones. Standard Chartered is also upgrading its online banking platform in these eight markets so that clients can use a new self-service option for wealth management.
In Kenya and Nigeria, the bank also recently launched the Retail Workbench, a tablet-based sales-and-service tool that allows sales staff to open an account for a client in any location, approve a loan or issue credit cards online.