Twitter continues to grow its emphasis on direct messaging with its new button. It now provides a button that you can include on your website that allows guests or viewers to send you a direct message to your Twitter account. This allows them to immediately get in contact with you without the hefty process of logging in, searching for your twitter handle, and visiting your profile.
The button makes it essentially easier for businesses in particular to communicate with other businesses or individuals. Individuals can send inquires to organizations concerning particular services, or career opportunities. This allows for private discussions making it easier, especially for you as the web owner, to obtain opportunities and offers more fluidly. Public figures can also accept private messages from their fans without too much hustle.
How to get the button onto your website? Click on “Twitter Buttons” here, jot down your handle and numerical user ID, you can find this in your settings. From there, copy paste the auto-generated code onto your site, and you’re good to go. One last thing you need to do, is head to your Twitter account security and privacy settings, and set your twitter to allow you to receive DM’s from anyone.
You can also customize the way the button works, by adding text that will be prefilled when someone wants to DM you, and choose the language in which you want the button label to be displayed.
The Message button joins Twitter’s other embedded offerings for site owners, which include tweet grids, timelines and buttons for following and mentioning an account.
However, unless you’re an inspiring blogger, it’s unlikely that they’ll be anything but positive and contributory communication taking place in your DM, most especially if you’re a company. Reason being that, twitter is a platform where people tend to go complain on, particularly when the Twitter account belongs to businesses offering essential services, for example Safaricom. There’s also the issue of the major competitor, Facebook Messenger, a general communication platform, which one can use to reach out to several companies or bloggers through their Facebook pages or profiles.
