Social media solutions firm Kirusa has launched a text recall feature to help users withdrawal their texts in the InstaVoice App across the world. With this new feature launch, InstaVoice users can review their sent messages anytime via the app and withdraw them anytime, even if the receiver has seen and heard them, giving complete flexibility to the sender of the messages.
The new feature allows a user to withdraw a message permanently from both sender’s and recipient’s devices, even if the message was sent to a group.
According to Dr. Inderpal Singh Mumick, Founder, and CEO of Kirusa, “We constantly strive to improve the user experience for customers. Innovations such as ‘withdrawal of messages’ and ‘viewing sent voicemails’ are features in our InstaVoice App that help users to manage their outgoing text, picture and voicemail messages. The withdraw feature helps users to undo the mistake of sending a wrong message or to the wrong recipient, and to safeguard one’s information.”
The new feature can also allow a user to withdraw voicemails as well and works for iOS, Android, and Windows platforms and on feature phone users via SMS and IVR.
InstaVoice helps mobile users receive their messages, missed calls and voicemails in a chat-like interface and reply back to the sender with voice, text or picture messages, even if the sender does not have this app. It is used by over 100 million monthly active users, making it the only service that offers a seamless experience to all mobile users.
“I believe that Kirusa’s withdraw feature is an innovative milestone in the mobile services market and represents fresh thinking for the voicemail segment. Millennials are accustomed to more visual interfaces summarizing their interaction with various contacts, and this rapid style of communication can often lead to missteps. Hence, the ability to retract and withdraw a message that was erroneously sent can be a valuable feature which could even become a standard within the mobile messaging industry. Kirusa’s feature allows users of its client application to withdraw messages from any point of time in history and represents a quantum leap from traditional voicemail systems,” says Ronald Gruia, Director – Emerging Telecoms, ICT Practice, Frost & Sullivan.