Nigeria’s Gadget Clinic, an on-demand gadget repair service is looking to raise $50,000 – $100,000 to scale the business, acquire more manpower, setup standard repair hubs, own its logistics. as the firm seeks to expand its capacity to handle more customers across the country.
Now with close to 100 customers served, Gadget Clinic aims to use the cash to build its trust through offline interactions as people still want to walk-in to its office despite having pickup/delivery in Lagos. The Ikeja-based firm says the cash will also help it maintain its quality by hiring experienced engineers and introduce same day pickup and delivery.
“We have been bootstrapping and that has limited our scale of operations down to number of customers we can accommodate,” said Kayode Adedayo. the founder of Gadget Clinic. “We are looking at raising $50,000 – $100,000 to scale the business, acquire more manpower, setup standard repair hubs, own our logistics.”
According to Adedayo, people are quite emotional about their devices – yet, devices break all the time, almost inevitable. Gadget Clinic capitalizes on these to provide on-demand fast, stress-free and quality repairs to these devices – smartphones, laptops, tablets, consoles.
Launched in 2016, Gadget Clinic has not only been offering on-demand repair services to consumers but it also provides quick and reliable tech support to businesses on a Pay-As-You-Go as well as subscription basis.
“We’ve realized that in this business, customer service and empathy are key; (street techs get this wrong) and this has worked tremendously as 60% of new businesses we get are referrals.le.
With co-founder Ahuoiza Ajayi, who drives the business development and finance aspect of the business, Adedayo says he is not new to the repair business as he started one in the university which ran from 2008 – 2010, with students and lecturers as customers.
Gadget Clinic aims to disrupt the most offline repair industry in Nigeria and Africa as a whole and take on competitors such as FixMyPc, RepairAm among others.