Telkom Kenya has said it’s still investigating the source of the inappropriate content shared on its Twitter account two days ago.
The firm announced through Twitter that it had removed the content but was tracking down the source, and two days later it’s yet to let its users know what really happened.
“It has been noted with concern that a post containing offensive material was placed using this handle. We have removed the material and are investigating the source. We apologise for this and reassure of our commitment to the highest ethical standards of Communication,” the firm posted moments after the content was flagged by its users.
Telkom Kenya confirmed that its official Twitter account had been breached leading to the adult content being shared via the account.
Though the offensive content has since been removed, the firm is yet to find the perpetrator and this might happen if the telco can’t identify the cause,
“We have removed the material and are investigating the source. We apologise for this and reassure of our commitment to the highest ethical standards of Communication,” the firm announced. But the responses from Twitter show its customers are not satisfied with Twitter security, at least according to a some of them below. Away from Twitter, other users wonder why Telcom Kenya hasn’t moved its website and online shop to the more secure HTTPS.
Someone was watching porn instead of working. Nothing like a security breach. Such incidences won’t be the first to happen.
— Daniells Wabuge (@deewinc) November 27, 2017
???? wacheni maneno mingi… such things happen and are available on the net or spam links on Twitter.
Maneno ya ati ooo breached..ooo offensive wacheni.Ask @Twitter @TwitterSupport to verify you. A network provider should be easily verified.
— Cy ?? (@cy_mureithi) November 26, 2017
Sometimes I just doubt #telcos , I wonder how someone can just breach your security levels and launch offensive material on your timelines and what you can only do is to apologize??? Wake up guys
— Hae Heti (@HaeHeti4) November 27, 2017
Can you tell your @TelkomCare_Ke to stop playing games I need my bundles BACK
— KENYA @ CROSSROADS (@Samora_KE) November 26, 2017
‘Investigating the source ‘?
The source is your social media accounts handler ,just deal with your employees and remind them about ethics pic.twitter.com/mUiP3Vum7c— Coolkid Mwitu ™ (@Kayeli_) November 26, 2017
— ? ? ? ? ? ?? (@Benjabella) November 26, 2017
No need of telling us u are investigating, you should be talking of the actions you have taken against him/ her. Na msaidie wakenya wengi na process ya applying for the job!
— ᴇɴɴʏ ʙᴏᴇɴ (@ItsBoen) November 26, 2017
Have you guys been watching pornography as Safaricom shafts us ? Not good
— Thomas Sankara (@Gideon2017) November 27, 2017
It has been noted with concern that a post containing offensive material was placed using this handle. We have removed the material and are investigating the source. We apologise for this and reassure of our commitment to the highest ethical standards of Communication.
— Telkom Kenya (@TelkomKenya) November 26, 2017
1/2 The security of our official Twitter account was breached leading to the offensive material (which has since been removed) being posted, using this handle. We have put checks in place to ensure that this does not happen again in future.
— Telkom Kenya (@TelkomKenya) November 26, 2017
2/2 We apologise for the issue and reassure you of our commitment to the highest ethical standards of communication.
— Telkom Kenya (@TelkomKenya) November 26, 2017
