Kenya Commercial Bank has discontinued the support of Nakumatt Global debit card as Nakumatt Supermarket struggle to get back on feet.
Through a text message, KCB informed its customers that it will no longer support the card and that customers should use alternative cards before the end of the month.
“Dear Customer, you will not be able to use your Nakumatt Global Card from 28/02/2018. Please visit the nearest branch to pick another card,” the bank announced.
Nakumatt Global Card was backed by Diamond Trust bank (DTB) and Kenya Commercial Bank (KCB) and both allowed their customers to load the cards via M-Pesa or over the counter. With the end of support by KCB, customers who use the card have no option to give it up. This was expected as the card had been discontinued last year but the bank took long to pull out totally probably because the firm believed Nakumatt Supermarkets will pull itself back up.
To top up Nakumatt Global Card using KCB, one had to go to their M-Pesa menu on their phone, select “Lipa na M-Pesa” then go to “Paybill”, enter 522522 as the KCB business number then enter your 16 Digit Nakumatt Global Card number and then choose the amount to deposit then press “OK”.
After entering your M-PESA PIN and confirm your details, M-Pesa and Nakumatt Global will send you a verification and confirmation to you respectively.
With the multicurrency Nakumatt Global Prepaid Mastercard card the card was aimed at providing convenient retail financial solutions such as utility bill settlements, insurance products, cash back, FOREX trade and money transfer services at Nakumatt tills.
The new card had MasterCard contactless technology, which offers consumers a ‘tap and go’ option. Contactless payment technology was the answer to those seeking fast yet secure modes of payment, and is supported by multi-level security protection.
On launch, KCB Group CEO,Joshua Oigara said: “KCB is a regional Bank and therefore our customers across East Africa will enjoy more convenience and choice. The Nakumatt Global Prepaid MasterCard is one such product and we are proud to have partnered in the process of bringing it to pass. ”
The Nakumatt Global Prepaid MasterCard card also has multicurrency capability which allows consumers to upload the prepaid card with either: Kenya Shilling (KES), U.S. Dollar (USD), Euro (EUR), British Pound (GBP), Indian Rupee (INR), South African Rand (ZAR) and the Australian Dollar (AUD). As a result, cardholders can load money for purchases at POS terminals, make cash withdrawals and online purchases as well as save on the costs incurred in multi-currency transactions.