">
TechMoran
  • About Us
  • Deals
  • Jobs
  • Motoring
    • Money
  • Pitch Your Startup
  • Submit Your Post
  • Freelance Gigs
  • Travel
  • Men’s Corner
  • Dating
Saturday, January 16, 2021
  • Startups
  • Reviews
  • Insider
    • Obituaries
  • Business
  • Women
  • Blockchain
  • Columnists
  • Hacks & Facts
    • How To
  • Editions
    • US Edition
    • India Edition
    • MENA Edition
    • Asia Edition
    • Europe Edition
    • International Edition
No Result
View All Result
TechMoran
">
Home Tech

How Online Businesses Enhance Their Service With Social Media

Milcah Lukhanyu by Milcah Lukhanyu
3 years ago
in Tech
7 min read
0

Social media has fast become important to most online businesses these days. This is largely down to the fact that most people are now active on at least one social media platform, with a lot consumers using several platforms on a regular basis.

With so many of us using social media, it has fast become the most useful tool in an online businesses’ arsenal for many different reasons over the last few years. So just how is social media being put to work for these companies?

First of all, social media helps to bring in new customers. Having the ability to talk direct to such a huge audience, allows online businesses to promote their introductory offers to new  potential customers. This could be in the form of discounts if the business is in the retail sector or as seen with online casinos with sign up promotions.

While attracting new customers is great, retaining them is even more important and again social media plays a vital role here too. Platforms such as Facebook and Twitter allow businesses to run targeted ad campaigns. They can focus on the audiences they wish to target, in this instance their customers, informing them of their latest products and services, as well as providing the odd promotion and offer here and there too.

By being active on social media, it allows an online business to stay fresh and relevant in a customer’s mind going forward. The ad systems that are on offer across social media platforms such as Facebook and Twitter also allow companies to monitor their performance in real time too. They can see if an ad is working in terms of the people it is reaching and the interactions it is gaining, so that the ad can be fine-tuned to make it work even better.

READ  CEO Weekends: MTV Searches For Talented Nigerian Artists And Illustrators To Design Shuga Comic

What is key in enhancing service when it comes to social media is the fact that it’s potentially the quickest and easiest way to get a query or issue resolved. It’s free too. In the past consumers would have to phone a number if they had a problem or they would have to send an email. Both these methods, while they do work, they could be painfully slow at times.

Nowadays, online businesses have staff who are monitoring social media during working hours who can often respond instantly if there’s a problem, getting it resolved quickly. This can be seen with a wide range of businesses from online casino brands like Unibet to Sky TV & Broadband.

Related posts

History of Binance: The Success and Failure of One of the Most Popular Cryptocurrency Exchange

January 15, 2021
0

How to fuliza by Safaricom guide

January 15, 2021
0

ASUS debuts new ZenBook Duo | Pro Duo, VivoBook, ExpertBook and Chromebook laptops at CES 2021

January 15, 2021
0
signal-apps

Is Signal That Different From WhatsApp? Here Are 5 Ways It May Be Different

January 15, 2021
0

The way we communicate has changed a lot over the last few years, with more and more people now preferring to do their talking through the medium of pictures and videos. This has given rise to social media platforms and apps such as Instagram and Snapchat and online businesses are also using these to their advantage too.

It’s free advertising for a start as it doesn’t cost a penny to upload pictures or videos to either platform. It also shows customers that the business is a forward thinking one too, that moves with the times and technology, instantly making it more appealing. These apps also allow users to receive notifications too, so they’ll always be aware of anything new, be it a service or a product.

Readers 3,564

Share

  • Click to share on Telegram (Opens in new window)
  • More
  • Click to share on Tumblr (Opens in new window)
  • Click to print (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to share on Pinterest (Opens in new window)
  • Click to share on Reddit (Opens in new window)
  • Click to share on Pocket (Opens in new window)

Like this:

Like Loading...

Related

Milcah Lukhanyu

Milcah Lukhanyu

Milcah Lukhanyu covers daily news briefs at TechMoran. She is the person who will probably read your press release and get the story out of it or totally trash it. Send tips to [email protected]

Related Posts

cryptocurrencies

History of Binance: The Success and Failure of One of the Most Popular Cryptocurrency Exchange

January 15, 2021
0
How To

How to fuliza by Safaricom guide

January 15, 2021
0
Tech

ASUS debuts new ZenBook Duo | Pro Duo, VivoBook, ExpertBook and Chromebook laptops at CES 2021

January 15, 2021
0
signal-apps
Tech

Is Signal That Different From WhatsApp? Here Are 5 Ways It May Be Different

January 15, 2021
0
Tech

Between WhatsApp, Facebook And Signal Which Platform Collects More Personal Data?

January 15, 2021
0
Tech

HTML5 Tech Takes Over from Flash to Advance E-Sports Industry

January 15, 2021
0
uganda-8
Tech

This Is Why The Ugandan Web Is Currently In Turmoil And Their Internet Has Been Shutdown

January 14, 2021
0
Leadership

SEACOM suffers second major executive exit as CTO resigns

January 14, 2021
0

https://bit.ly/2VOxuoBhttps://bit.ly/2VOxuoBhttps://bit.ly/2VOxuoB
ADVERTISEMENT

Join our Mailing List

Loading

Recent Posts

Baidu establishes an Intelligent electric vehicle arm to bring autonomous cars on a road near you

January 15, 2021

Adam Molai’s JUA Kickstarter Fund Doubles to $2M to Kickstart African Entrepreneurship

January 15, 2021

History of Binance: The Success and Failure of One of the Most Popular Cryptocurrency Exchange

January 15, 2021

How we can all contribute to the Green revolution 

January 15, 2021

How to fuliza by Safaricom guide

January 15, 2021
">
">

Follow Us

">

There are many sites out there focused on blowing off some steam, from funny entertainment to thrilling experiences like playing online, in some cases online gaming could grant you the chance to win extra money. We came across rocketpot.io while browsing for a good btc casino online and it left us a very good impression with their wide variety of games and crypto offering.

Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use.
To find out more, including how to control cookies, see here: Cookie Policy

© 2019 Moran Media Group - All rights reserved TechMoran.

No Result
View All Result
  • Startups
  • Reviews
  • Insider
    • Obituaries
  • Business
  • Women
  • Blockchain
  • Columnists
  • Hacks & Facts
    • How To
  • Editions
    • US Edition
    • India Edition
    • MENA Edition
    • Asia Edition
    • Europe Edition
    • International Edition

© 2019 Moran Media Group - All rights reserved TechMoran.

Login to your account below

Forgotten Password? Sign Up

Fill the forms bellow to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.
%d bloggers like this: