Information Technology is essential for small businesses and has the power to extend growth when used efficiently. On the other hand, when things go wrong with IT, powerful business tool can turn out to be a huge frustration and a massive expensive to reach business objectives. After analysing conversation with executives on their struggles with IT, some common themes occurred. We looked at a range of different brands, from those still struggling with IT to those who have truly mastered it like the team at DreamJackpot. Here are 5 of the most common problems small businesses have faced with IT.
- Security issues
Hackers are becoming more sophisticated and are predominately targeting small business right now. It is suggested that as many as 43% of cyber attacks target small businesses. It doesn’t matter how small or big your business is, there is still the danger of getting hacked. What if all of your customer information, trade secrets and private emails were to get in the hand of hackers? Would you know what to do? Would you feel safe and secure? You really don’t want to experience a cyber attack as you could go out of business. It’s thought that a whopping 60% of small business owners close down their business 6 months after a cyber attack.
- New technology
New technology and new computer systems are always being create and these newer technologies don’t particularly go well with existing and old technology. Mixing old technology with new technology can have devastating affects in IT. The problems which can occur include double entry of data and having to look in lots of places for information. If you’re wanting to minimise these issues, you must make an appropriate and effective plan before implementing the new technology. Make sure to keep an eye on all of your IT systems, making sure that your software is updated appropriately. Another way of avoiding such an issue is to invest in new software. This may feel like a steep whole in your pocket, but in the long-run it will be a lot more effective.
- Not backing up
If the power in your office has turned off because of a thunderstorm or if you have accidentally deleted a file, then you know how important it is to have a trustworthy backup and recovery plan. All small businesses should have a backup plan. Not having one can cost a lot of money which is difficult for a small business. Data breaches of fewer than 100 files can cost up to £28, 050. If that figure scares you and you can’t afford that then there’s really no point in taking the risk of not backing up your data. Another shocking statistic states that 90% of businesses that experience a backup problem will be out of business within 1 year. We all know that from time to time systems fail and human error happens more than we like to think. Make sure to have a backup plan as soon as you can to reduce the downtime and the costly expensive that go with not having one.
- Waiting for something to break
IT systems and applications constantly need maintaining to ensure they run smoothly and securely. Sticking by the correct procedure can help predict, plan for and resolve problems before them become extreme. Preventing a problem is a whole lot easier than curing the problem. Make sure to get ahead of any problems and fix them right away before they become too big to manage which takes up a lot of time and is expensive.
In recent years, internet technology has become a vital part of business. We use the internet to find clients, to find funding, to communicate and to research business ideas. Because of this, our desktops and laptops are the heart of our businesses. Some small business owners shockingly don’t know the importance of having IT to help the growth in their business. It’s reported that 2 million people don’t have a website. All businesses regardless of size need to take advantage of technological change and use it to their advantage.
- Choosing the right technology for the company
Investing in new technology can seem like a scary task. The many stories of implementing technologies failing, the amount of choice and the fear of choosing the wrong software and applications can cause a business to hesitate when purchasing new technologies. However, if you want to stay competitive and if you want your business to grow, you need to take the plunge asap. There are many benefits to choosing the right technology. Firstly, choosing the right system delivers the capacity you need and meets future expansion needs. To save money, you also need to make sure that you are not paying for more capacity than you need to.
- Bad connectivity
How horrific would it be when you’re on to winning the casino jackpot at Dream Jackpot and the internet crashed?! The majority of work done by a business mostly depends on access to the Internet and connectivity. However, many companies lack the necessary equipment that can create a quick and reliable connection. With poor connectivity, this affects work productivity and all work may come to a sudden stop until the issue is fixed. To fix this problem, companies need to make sure that their internet speed is fast enough the balance the workflow.
- Social media
Although social media can be one of the best ways to communicate with your audience and can spread brand awareness far and wide, it can sometimes have a negative impact on your business if you aren’t careful. If the accounts get into the wrong hands this can cause problems. Issues such as hacking or hiring the wrong person for the job need to be taken seriously. You also must have a clear marketing strategy for social media to be effective. Make sure to be active on every platform to make the most of the benefits; you can reach 1, 000’s of people around the globe with just one tweet. Create accounts for Pinterest, Facebook, Instagram and Twitter. The social media world is very sensitive, so you need to make sure you’re putting the right message across to create a good name for your brand.