AURA, a safety and emergency response technology provider, has partnered with Glovo Kenya to roll out a real-time emergency response system for delivery riders in Kenya.
The integration embeds AURA’s response infrastructure into Glovo’s rider operations, enabling access to medical, security and roadside assistance through a single alert mechanism.
The companies said incidents will be logged and tracked in real time, allowing Glovo to monitor response progression from dispatch to resolution through a centralized dashboard.
AURA said the system connects riders to a vetted responder network covering security, medical and vehicle-related emergencies.
“Every incident becomes fully traceable from alert to resolution,” said Victor Odera, Kenya country manager at AURA.
Liz Wambua, operations manager at Glovo Kenya, said the partnership improves rider access to emergency support during deliveries.
AURA operates across Kenya, South Africa, the UK and the US, providing digital emergency response services through API integrations and mobile platforms.
The companies did not disclose financial terms or rollout timelines.