According to Airtel Kenya managing director Shivan Bhargava said in a release to the media that “This new rate will reward our Airtel Money Customers with affordable calls to all networks besides our current offer for that enables Airtel Money customers to send money to any network in Kenya for FREE”.
The statement added that the low call rate proposition is yet another great stride in the company’s commitment to further deepen financial inclusion and accessibility and affordability of its quality products and services to the people of Kenya.
Airtel Money is used for paying utility bills for Nairobi Water, Kenya Power, DStv and KAPS parking fees. Airtel customers can now dial *222# to access more information on Airtel Money such as agent locations and account information.
Airtel Money currently has more than 10,000 agents countrywide with the number expected to grow to 15,000 by the end of the year 2013.
Airtel is doing more to reach Kenyans who have not been reached by banks and mobile money.
The firm is has put emphasis on the education of its customers on the benefits of using Airtel Money mobile commerce solutions emphasizing that the product that uses the Kiswahili tagline ‘pesa mkononi’ laterally translated to mean “money in your hands” will continue to offer locally relevant and simplified M-Commerce solutions with more partners thereby enhancing the daily lives of our customers in our true Kenyan spirit.