KCB temporarily closes Mvita Branch after staff tests positive for COVID-19


KCB Bank Kenya has temporarily closed its Mvita branch after one of the staff tested positive for COVID-19. The affected staff who were working with him at the time of testing have been informed and are currently undergoing counselling and screening to ensure their safety and wellbeing.

The Branch has since been temporarily closed for three days with the approval of the Central Bank of Kenya to enable immediate cleaning and disinfection of the premises. Regulation by the Kenya Occupational Safety and Health Act, 2007, mandates an employer to ensure that a workplace is healthy and safe for visitors, clients and employees at the workplace.

In the present circumstances, employers are encouraged to take reasonable measures at the workplace to protect employees from COVID-19 and ensure compliance with the Occupational Safety and Health Act.

“Our priority remains to safeguard the safety and well-being of all our staff, customers and other stakeholders during these difficult times,” said KCB Group Chief Executive Officer & Managing Director Joshua Oigara.

“As the fight against this pandemic continues, we have taken several precautionary measures internally, in line with the guidelines issued by government agencies. We continue to provide support to staff and their families during this period of the pandemic” he added.

KCB Mvita branch customers who access the bank on regular basis have been encouraged to use the Banks digital channels including: Mobile banking, KCB-MPESA, Vooma and Internet Banking or other alternative banking touchpoints such as KCB Mtaani agents, Cash recyclers, ATMs, Cash Deposit Machines.

In addition, Mvita Branch customers can visit nearby branches and agents for assistance.