In a move to reiterate the future of Bolt in Kenya, the Estonian firm has announced plans to invest an upward of ksh 100 million in electric mobility, by introducing electric cars in Kenya.
Digital mobility company Bolt has reaffirmed its commitment to the Kenyan market, days after renewal of its operating license by the National Transport and Safety Authority (NTSA). The renewal process faced a temporary setback due to allegations of transportation regulation violations, prompting Bolt to fulfill the NTSA’s licensing requirements. The company expressed its readiness to hold discussions with all stakeholders for continued compliance of regulations.
Addressing concerns regarding commission rates, Bolt clarified that its commission structure strictly adheres to the regulatory requirement of capping at 18%, as affirmed by Linda Ndungu, Bolt’s country manager.
Acquisition
The e-cab service platform denies any intentions of acquisition or partnership with other cab services, highlighting its commitment to serve the Kenyan market by reducing congestion and providing seamless transport services. Linda Ndungu, the Country Manager, states, “We received a letter of Interest from Little on Monday; however, we are not currently considering a partnership or changing ownership, as we have specific goals to serve the market.”
In a move to reiterate the future of Bolt in Kenya, the Estonian firm has announced plans to invest an upward of ksh 100 million in electric mobility, by introducing electric cars in Kenya. The project’s pilot is expected to kick off in the first quarter of 2024.
Safety
Addressing recent social media concerns regarding unprofessionalism from Bolt drivers, the company maintains its commitment to stringent rules and regulations for driver conduct, taking client complaints seriously. Linda emphasizes, “We prioritize the safety of our customers and will deactivate any drivers found engaging in gross misconduct.”
This comes even as the company has been ordered to compensate an aggrieved driver 1Million Kenyan shillings on or before Friday, November 3. The driver, Kennedy Wainaina, had dragged the e-hailing company to the Transport Licensing Appeals Board for unfair deactivation from the platform, having been dealt a 168 days out work blow. Bolt is also ordered to restore the driver’s account, and refund the amount he had in his wallet prior to the deactivation. Despite this, Bolt remains resolute in its stance to serve the Kenyan Market.