NCBA, has installed ConnectPlus, a corporate banking digital platform with account services, payments, collections, liquidity, trade finance, Host-to-Host services and other advanced utilities for corporate & commercial clients.
Powered by Intellect’s eMACH.ai Wholesale Banking Cloud, the system is expected to enhance NCBA’s corporate banking services, offer a more streamlined, secure, and user-friendly digital banking experience to drive growth across Africa.
With ConnectPlus, NCBA clients will expect faster transaction processing, enabling businesses to manage their operations efficiently and respond quickly to market demands.
According to Mr. James Gossip, Managing Director, NCBA Kenya Bank, “NCBA’s digitally enabled transaction banking suite is a major move towards becoming a dominant bank in Kenya that serves Corporates and SMEs with a full array of products for all their local and international transaction banking needs, at a competitive price and to support the Government’s Kenya Digital Economy initiative based on Kenya Vision 2030.”
The the new system incorporates advanced security protocols, ensuring that client data and transactions are safeguarded with state-of-the-art technology.
Further, the enhanced user experience delivers an intuitive and modern interface, making digital banking accessible and convenient for all customer segments, regardless of technical proficiency. The platform’s expanded capabilities empower NCBA to introduce a comprehensive suite of products that cater to the complex needs of its diverse customer base, supporting both local and international transactions.
iGTB Intellect CEO, Mr. Manish Maakan added, “eMACH.ai DTB is transforming NCBA’s digital banking platform to develop cutting-edge innovative offerings for SME and corporate clients to enable NCBA to differentiate itself from the market by always staying a step ahead in catering to the customer’s evolving needs. Today, as more than 60% of the world’s top banks #winwithiGTB, we aim to continually help our clients to not only exceed customer expectations but also empower them to adopt an innovative position in the corporate banking space.”
He added, “With over 60 banks in Intellect’s eMACH.ai Digital Transaction Banking portfolio, our fully integrated Cash & Trade platform has become a global go-to-solution for Wholesale Banking needs. Africa is one of the fastest growing markets embracing digital transformation and we want to be there as the right partner taking African banks to the global stage.
The system is also expected to future-proof banking transformation with advanced architecture, microservices and open banking APIs, best contextual experience, through UX, operational & process innovation for different customer segments across channels.
“With Intellect’s deep wholesale banking domain and regional expertise in digitally transforming transaction banking, NCBA is marching ahead to provide customer gratification and achieve operational efficiency. This project will ensure that NCBA becomes a distinguished bank known for superior customer experience.” Added Mr. Gossip.
NCBA stands out as one of Kenya’s leading banks by asset size, showcasing its robust market presence. The bank operates an extensive network with 100 branches and banking agencies throughout Kenya enhanced by a strategic partnership with the Kenya PostBank, to bolster its cash collection services.