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Home Telcos

Rwanda Phones Users Reject Roaming Charges

Caroline Vutagwa by Caroline Vutagwa
7 years ago
in Telcos
3 min read
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Roaming charges in Rwanda were increased last year  after a review  of fees on roaming services by the country’s regulation board Rwanda Utilities Regulatory Agencies (RURA). Now the country has had enough of the charges and they now want the government to ablolish the charges, especially this season.

what is this they are fighting about, initially the users were being charged for only $9 cents and now they have to pay upto $22 cents for calling an operator in Rwanda.

“The increase in taxes meant rates for people calling from other countries went up – by that additional amount,” explained Yvonne Manzi Makolo, the chief marketing officer at MTN Rwanda.

She also said that in Uganda, Burundi and Tanzanian telecom regulators made it extremely expensive for users to phone contacts, as they imposed the same taxes.

“It used to cost Rwf60 to call Uganda and Burundi, now it is around Rwf120 to call Uganda and Rwf350 to Burundi because they increased their rates to 35 US cents. Before we were absorbing the 9 US cents, but is now impossible to absorb the 22 US cents and 35 US cents increments imposed in the countries,” said the Marketing Officer.

READ  Airtel Africa's Chief Commercial Officer leaves the firm as it mulls sale of Africa unit

“As with all things commercial, the cost is eventually passed onto the end-users. So we have to charge our customers to receive calls because other customers from the East African Community (EAC) region coming to Rwanda are charged by their operators,” she added.

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Caroline Vutagwa

Caroline Vutagwa

Minding my own business is not enough for me that's why you will always find me minding Africa's Businesses as well as Technology and of course letting you know about it. Talk to me on [email protected]

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