Chase Bank Kenya has, today, launched a mobile platform dubbed Mfukoni. The mobile APP will enable customers access all banking products and services securely and without any hurdles by simply using their phones. The platform can be used on both USSD and Smart Phones as an APP.
With the launch of Mfukoni, Chase Bank is now well-positioned to play a key role in reaching to the unbanked population to access financial services and also achieve part of its digital banking strategy to meet its business model.
The mobile platform will also be accessible to non–Chase customers seeking information about the bank’s offering, enabling them to apply and start enjoying services offered.
Chase Bank Deputy Chief Executive Officer, Paul Njaga said that the uptake of mobile banking in Kenya is growing at a remarkable pace and it is increasingly becoming the platform of choice for delivering innovative financial services and commerce capabilities.
Customers using phones that are not data –enabled can access the service by dialing *275#, upon which they will follow simple steps to access and enjoy the bank’s services. Njaga noted that in today’s business environment, mobile phones are a potential channel for promoting financial inclusion, given their extensive penetration to the unbanked and feasibility of interconnecting data securely and economically.
The Deputy CEO revealed that Chase Bank is keen to include digital strategy in their business model as part of its brand promise and commitment to deliver innovative products that meet its customers’ ever-changing needs.
“Chase Bank presents a significant step towards delivering universal access to financial services, through the introduction of Mfukoni. Our customers can now cease coming to our banking halls to queue to pay their utility bills, cheque deposit, tax payments, and open normal accounts among other banking transactions at the comfort of their homes, anywhere, anytime” said Njaga.