Dimension Data Launches Ghana Office |Eyes African Expansion



With operations in over 58 countries and serving over 6,000 clients, Dimension Data, a $5.8 billion ICT solutions and services provider has opened an office in Ghana to help it widen its West African presence.

According to Dimension Data Emerging Markets Executive for Middle East and Africa, Rakesh Parbhoo said:”We are excited to be expanding our African footprint. The market in West Africa is growing, and Ghana is going to play a key role in our growth journey.”

For over a decade now, Dimension Data has operated in the the West African market with its presence in Nigeria via Plessey and Internet Solutions. It has also been a key strategic partner to Cisco globally and will still be its partner in Ghana. Dimension Data has also worked with Microsoft in Ghana. Its launch in Ghana will further accelerate their business ambitions to their clients.

The firm already has 37 permanent staff in Ghana and promises to increase its system integration skills and expertise over the next 12 months to give youth the opportunities to use their talents. The firm’s Executive for Strategic Relations Middle East and Africa, Zellah Fuphe said the firm will extended its quality and affordable products and services across the African continent.

In Kenya, Dimension Data acquired AccessKenya for over Ksh3billion at Ksh14.00 per share for 218 million average shares. The firm was already operating in Kenya through subsidiaries Dimension Data Kenya, Internet Solutions Kenya and Plessey Kenya and merged its Internet Solutions Kenya business with AccessKenya.



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Kindly see below Press release for your consideration.



Airtel leads the market with three MVNOs on its Kenya operations


·         Communications Authority of Kenya,(CAK) licensed Equity Bank, Zioncell and Mobile Pay on Friday 14th April 2014

·         Services will run on the unused capacity on the Airtel network

·         The MVNOs will be able to provide cellular services similar to those offered by the existing mobile network operators

Nairobi, Monday April 14 2014… Bharti Airtel (“Airtel”), a leading telecommunications services provider with operations in 20 countries across Asia and Africa opened a new chapter in the telecoms industry in Kenya with the announcement that it will host three Mobile Virtual Network Operators, (MVNOs) on its Kenyan Network.


A statement from the company stated that Airtel is delighted to be the mobile operator that is pioneering this innovation in the Kenyan Telecoms Industry, clarifying that the MVNO services will run on the unused capacity on its network, ensuring that it maintains seamless quality experience to consumers.


This follows the announcement by the Communications Authority of Kenya, (CAK) on Friday 14th April 2014 through its director general Francis Wangusi, that it had licensed Equity Bank, through its subsidiary Finserve Africa Limited, Zioncell Kenya Limited, a technology company that provides mobile value added services to mobile network operators, and Mobile Pay Limited which runs the Tangaza mobile money transfer service to operate as the first MVNOs in Kenya.


While handing over the licenses to the operators at a function in his office, Mr. Wangusi indicated that all three MNVOs will not own a spectrum license or need to put up their own infrastructure, but that they will utilize the installed excess capacity on the Airtel Kenya network with which they already have agreements.


The CAK boss also noted that “As you are aware, spectrum for building mobile network infrastructure is limited and we are therefore unable to accommodate many mobile network operators (MNOs). At the same time the cost of building a mobile cellular network is high and few entities have the capacity to invest in such infrastructure”.


The companies have been awarded the MVNO licenses under the ‘Application Service Provider (ASP)’ category of the CAK’s Unified Licensing Framework adopted in 2008. Telecom and non-telecom companies as observed from the three licensees can now leverage their existing brand assets and equity to enter the mobile industry and create value. The MVNOs will be able to provide cellular services similar to those offered by the existing mobile network operators including customer registration, SIM cards issuance, billing and customer care to end users. The CAK has developed guidelines that will generally act as safeguards to the end users in terms of quality of service. The MVNOs are obligated to provide services within the set Quality of Service parameters and targets.


Airtel Kenya managing director Shivan Bhargava lauded the CAK for the bold move commenting that “The launch of MVNOs is in line with Airtel Kenya’s innovation and differentiation agenda. We believe that the entry of the MVNOs into the market will stimulate and sustain overall market growth through a new range of innovative products and service propositions that will give more choice and value to Kenyans. Additionally, their entry into the market will increase the uptake of mobile services in key segments such as mobile commerce and data thereby accelerating the inclusion of all Kenyans into the mobile revolution for sustained economic development of the country”.


Tangaza Pesa Chairman, Oscar Ikinu, said that they would now venture into voice, Internet, short text messages and mobile money to expand into the market. “We want to deliver a lot of value to our customers who only use the phone to send money and will now be able to access a number of new applications,” he said. The company has already produced new SIM cards which it plans to launch in the market soon.


Julian Kyula, the Chief Executive Officer, MoDe, which will operate Zioncell noted that there is still a very good spectrum of value to deliver to Kenyans. “Kenyans and groups such as churches, the youth and farmers look for customized solutions that can serve their unique needs. The smaller companies have the latitude to address these groups more intimately. This is where we come in,” he said.


On its part, Finserve Africa is delighted to have received its MVNO license and will be communicating its new services in due course.


About Bharti Airtel Limited

Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 4 mobile service providers globally in terms of subscribers. In India, the company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G wireless services and