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New Patent Enhances Voice Over IP Operator Services

by Stella Kabura
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A leading provider of communication services, Vonage Holdings Corp. has today announced the grant of two patents by the Trademark Office and the United States Patent, of which, could impact organisations and even regions that mainly rely on VoIP.

The two new patents now add up to the 49 US Patents the communication services provider that connects consumers and businesses through cloud-connected devices worldwide, has been granted. With approximately 2.5 million subscriber lines, Vonage provides a robust suite of residential and business communication solutions that offer flexibility, portability and ease-of-use for both landline and mobile phones.

Yet, VoIP which is basically Internet telephony generally provides communication services including voice, fax, SMS, voice messaging over Internet rather than via the public switched telephone network. The stages involved through VoIP telephone calls are similar to traditional digital telephony which involves signaling, channel setup, digitization of the analogue voice signals and encoding. The new patents invented by Vonage Holdings Corp. nevertheless, would create an additional VoIP possibilities.

The US Pat. No. 8,804,558 entitled “Systems and Methods for Adjusting Carrier Quality Metrics for Intrinsic Impairments” that was granted, improves the ability of VoIP operators to select from multiple telephone carriers which can terminate calls to the same telephone numbers. This invention enables a VoIP operator’s ability to identify events in which a carrier is underperforming, enabling the VoIP operator to a more efficiently deliver high voice quality to clients.

The other invention, U.S Pat. No. 8,799,993 entitled “Method and Apparatus for Configuring Communication Parameters on a Wireless Device,” issued last week, enables wireless devices to automatically configure security settings based on the specific wireless access point, such as a Wi-Fi hotspot, to which they are connected.

“Our latest patents help ensure that VoIP users receive the best call quality available and that their secure information is not compromised when using public Wi-Fi hotspots,” said Chief Legal Officer Kurt M. Rogers, “Vonage continues to focus on creating technology that enhances the communications experience, including inventions that are seamless to consumers.”

In total, Vonage has more than 240 U.S. patent applications pending, along with numerous foreign patents and pending applications in jurisdictions worldwide.

Its residential service is sold on the web and through telesales and regional and national retailers, and its business service is sold through Vonage Business Solutions telesales and channel partners.

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