Today, online retailer JUMIA Kenya has announced its setting up a new office and warehouse in the coastal region of Kenya to meet the growing number of Kenyans embracing online shopping.
By launching in Mombasa, Jumia wil not only sell its electronics, fashion and home appliances, among others but will be opening up Kenya for e-commerce, paving way for other players in the industry to join the chariot and serve the growing online community in Mombasa and its environs.
“We are excited about our expansion,” said Parinaz Firozi, MD for Jumia Kenya “Mombasa represents a significant growth opportunity for us. We have been delivering many products to our loyal customers in the region, a base we shall now build on.”
Firozi says the expansion means a significant number of new jobs for the area, with new positions to include finance officers, customer care executives, and marketing among others.
This is Jumia Kenya’s first expansion to a second city, with the company expected to set base in Eldoret, Nakuru, and Kisumu among other towns in Kenya in the near future.
Available also on Android and Windows users can shop on the go and save time and Jumia will offer free deliveries for products above ksh. 5,000 while those below the amount attract a delivery fee of ksh. 200 within Mombasa.
Customers will also have several payment options including cash on delivery, mobile money transfer and credit card in addition to a free return and exchange policy of 7 days.
Since first setting base in Kenya a year ago, the company has grown by double digits, riding on rising internet penetration in Kenya and the growing number of vendors moving to sell on the company’s online marketplace, a platform which allows individuals and companies to sell their products on the company’s website.