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Safaricom customers in Nairobi experience outage

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Safaricom customers living in Nairobi estates of Westlands, Karen, Lang’ata, CBD and Kinoo areas were this morning unable to access Safaricom services such as voice, SMS and data services.

Capital FM reports that the outage affected the areas since 4.25 and mainly affected customers on It mainly affected customers on 2G, 3G and WiMax services in

Although the reason for the outage was not given, by 8.30am, services had started resuming in some of the affected areas

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“Network services in Westlands, Karen, Kinoo, Lang’ata and NCBD have now been restored. We thank you for your patience and apologize for the inconvenience,” said Safaricom on their twitter account.


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Susan Mwenesi
Susan Mwenesi
Interested in business, technology and all things startups in Africa!

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