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Home Tech 5 tips for choosing a good employee background checking service in Australia

5 tips for choosing a good employee background checking service in Australia

by Media Pal
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More and more companies are routinely using pre-employment background checks these days and the number of agencies offering such services is continuously growing. How to choose the one that meets your needs?

Check the checkers

Before ordering a background security check on a job applicant you need to make sure the agency doing the screening is itself reliable and can provide an accurate check with all the relevant information. Let’s have a look at an agency like Australian National Character Check, which specializes in national police checks.

In Australia, a national police check may only be conducted by an agency that is accredited by the federal government. As an HR manager, you need to make sure the agency you’re working with meets this condition and the accreditation details are clearly displayed in the “about us” section. 

Types of Checks Offered

When you order a police check on a prospective employee, you need to make sure the agency you’re working with has access to the National Police Checking Service (NPCS) and will provide relevant information regarding a designated individual from the police databases of all Australian states and Territories

A police check lists an individual’s releasable court outcomes and pending charges sourced from the databases of all Australian police agencies.

Even if you order a qld police check in Queensland or Victoria police check in Victoria, what you get in fact is a national police check containing information on crimes your potential hire might have committed while living in any part of the country. The criminal history disclosed is in accordance with spent convictions legislation.

Quick Response Time

People working in Human Resources have to make sure a new employee is in no way a threat to the organisation, which requires extensive background checking, but at the same time, they need to do their job fast and fill a vacancy as soon as possible. Time is of the essence. 

If you need a quick police check, online accredited police check providers can send back the results in 1 to 3 business days, which is far better than the long waiting times when the same background check is obtained at your local police station.

In most cases, such background checks are a mere formality so they should not hinder your hiring process. You can just order a background screening on the candidate and by the time your initial assessment is done, the results are in. 

Easy to Use Interface

Nobody likes red-tape, especially HR people who already have to deal with plenty of paperwork. When you choose an employee background checking service, you should go for the one with the friendliest user interface. An online agency should make your job easier, providing a highly-intuitive interface and clear information. Enter the required information, upload ID and that’s it. In a couple of days, you’ll get the police check results by email.

Good Customer Support Team

No one likes to be left wondering who to contact should any sort of problem appear. In this day and age, a business that respects its customers usually offers a Live Chat feature, on top of email. People need to know that on the other end there’s someone who will look into their problem.

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