Safaricom’s new M-PESA Bill Manager unveiled today will bring digital receitps, bills and invoices for businesses repeat payments such as schools, landlords, utilities among others.
Though we havent got to use it, Safaricom promises that the M-PESA Bill Manager will allow customers to present and receive pending payments from customers, issue electronic receipts, issue bills, receive reminders and automate payment of bills.
“M-PESA Bill Manager empowers thousands of Kenyan businesses, especially schools and landlords, to digitise their businesses beyond just collecting payments at no additional cost. The service will equally empower millions of M-PESA PayBill customers with better record-keeping by providing digital receipts for each payment. Our ambition is to empower both businesses and our customers easily manage and keep track of payments”, said Peter Ndegwa, CEO, Safaricom.
If you are a school you can for example, set up set up categories such as tuition, lunch, transport, school trips among others, and be able to send fee reminders to parents and guardians.
On the other hand, landlords and property agents can send rent payment reminders and reconcile any received payments. Utility providers such as water and internet providers will enable them to automatically bill their customers who will have a way to easily view and manage pending bills.
Customers using the service will instantly receive an SMS reminder when a new bill is generated or when the bill is due.
The platform will be offered free to all businesses with a Lipa Na M-PESA Pay Bill who can log in at https://billmanager.m-pesaforbusiness.co.ke/. SMS bill requests and invoices will be automatically generated and sent by the system at no cost to the business.
All M-PESA customers can manage their bills through the Bill Manager option under Lipa Na M-PESA on *334#, and on the upcoming M-PESA App. Besides automatically receiving invoices and receipts, customers can equally query pending bills at any time.
With automatic bill tracking and reconciliation, the service saves a business’ customers from having to queue to physically make payments and having to present paper working detailing the payment.