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Digital Innovators Report Reveals Top Tech Leaders Contributing to Innovative Organisational Transformation in Europe

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Going cloud-native entails abstracting several cloud-native infrastructure layers, such as networks, servers, and operating systems, and defining them in code.

Cloud-native architecture takes full advantage of the public cloud’s distributed, scalable, and versatile nature, allowing you to concentrate on writing code, adding business value, and keeping customers satisfied.

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Contino’s Digital Innovators Report, co-authored by Tech London Advocates and Global Tech Advocates, highlights digital transformation pioneers from across Europe. They aren’t just adjusting the knobs; they are actively working to change the status quo.

Contino’s List of Digital Innovators

In an age of dramatic change for public and private organisations, cloud-native and digital transformation has undoubtedly never been more critical. Doing it right is a challenge for all companies. Still, it also presents significant opportunities for those who can effectively design and execute goods that meet the needs of their customers.

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Let’s see what some of the experts did and how they did it;

Gary Delooze

Chief Information Officer, Nationwide Building Society, London, UK

When Gary first joined Nationwide, about 90% of its IT capability was outsourced to system integrators and technology providers, representing a substantial cost and risk.

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Gary has led a push to gradually increase in-house capability, developing the skills and experience to build and run their core technology themselves. In 2018, they began a radical simplification of their IT estate: modernising legacy, moving to the cloud and removing complexity.

Craig Donald

Chief Information Officer, The Football Association, London, UK

Craig joined the Football Association (FA), the governing body for football in England, in mid-2018 to champion a pioneering program of digital engagement and transformation.

The starting point for Craig was trying to help the FA reimagine technology as a key enabler of football for fans, players and many volunteers from grassroots to the elite level.

Craig has led the way in decomposing monolithic legacy tech stacks into highly automated, modular, cloud-based systems so they can be updated rapidly.

Matt Davis

Head of Cloud Engineering, Lloyds Banking Group, London, UK

Lloyds is embarking on a multi-year, multi-billion-pound transformation strategy to digitise and streamline the customer experience. 

Matt has supported this ambition by leading several technological initiatives for the bank, including developing a plan to introduce container technology in the public cloud. These projects were critical in proving that the cloud could create real value while remaining secure.

Lloyds now has a highly secure and more robust digital capability, enabling engineers to release new code in just 15 minutes, where previously, it took over a month.

Debra Bailey

Chief Information Officer, O2, London, UK

Joining amid an ongoing transformation, Debra found that the project was contractor-heavy and underpinned by separate IT and business units. She stepped back to look at the change from a more strategic perspective, putting an ambitious new operating model to in-source digital capability and aligning technology with business outcomes.

The new model focuses just as much on people and process as on technology. It looks to realign IT with the business, resolve gaps, eliminate duplication, and foster common standards in IT across business units and leadership structures, all of which ensure more streamlined delivery of technology.

Neil Drennan

Chief Technology Officer, 10x Future Technologies, London, UK

Neil joined 10x Future Technologies (10x) in early 2018 to help them transform how banks are designed and built. He brought with him years of experience building large-scale cloud platforms at Amazon, Sky and the BBC.

Neil’s principal task at 10x has been designing and constructing a disruptive cloud-native banking platform that provides a full suite of resilient, scalable banking services in the cloud.

The platform itself—dubbed the 10x SuperCore — was designed from the outset to remove many of the biggest technological pain points for banks: it’s highly available and fully configurable. He used Failure Modes and Effect Analysis (popular in the military in the 1950s) to predict failure scenarios and Chaos Testing—purposefully breaking things—to test the platform’s limits and identify weaknesses.

Anne Marie Neatham

Partnerships Director, Ocado, London, UK

Over twenty years at Ocado, Anne Marie has seen the company transform into a sophisticated technology outfit. She now manages its technical partnerships and investments in growth areas such as vertical farming and robotics.

With a background in software development, Anne Marie’s first role was looking after business support systems, helping to build the first iteration of Ocado’s grocery delivery platform. At the time, a novel business model, Ocado—and Anne Marie, knew that bold moves would be required to make grocery delivery commercially viable.

Finding off-the-shelf software too limiting, they wrote their own from scratch and became the first company to prove that the grocery delivery model could be profitable.

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