Why is My HP Printer Offline


HP printers are known for their quality and are useful devices that help us in establishing our work. We are able to print, scan etc by using a printer. With all these uses, many of the HP Printers users have faced the “HP Printer Offline” issue while printing. It seems like a very irritating moment when this issue pops up while working. This issue can be caused by an error between your device or computer and the printer. 

Another reason for this printer appearing as “ Offline ” can also be problems with your printer driver or software but this may depend upon the age of your printer or when you have installed updates or not. 

What does it mean when your printer is offline?

While you are working and receive this HP Printer Offline error message it can be frustrating. Regrettably, a printer which is offline would not be able to receive any new print jobs and process them, so it’s suggested to pause all print jobs till the time you resolve the issue. 

Remember to save your work so that it won’t get deleted and you can print your projects later.

There are many reasons behind this HP Printer offline issue.

  •  Use Printer Offline’ Mode Is Not Selected
  • USB cable is not connected properly or maybe damaged
  • HP printer turned off
  • Connection issues
  • Setting error

Each of these reasons has a different resolution process. Let’s talk about these issues and their solution.

Quick options to solve HP Printer offline problem-

Tips for quick troubleshooting are:-

  1. You have to check the printer connections (WLAN/USB)
  2. Restart the printer and the computer/laptop to solve the problem.
  3. You should check the printer ink cartridges or toner cartridges properly.
  4. You should make sure that the print drums are clean or are there foreign objects in the printer or is a paper jam the cause?
  5. You should download and install the latest driver version for your printer.

How to change the printer from offline to online status

Ways to change your printer from offline to online status are explained as follows:-

  1. Use printer offline setting

In the “Use Printer Offline” setting, if the settings are enabled, your printer won’t be able to print. To turn off this setting follow the given steps. 

Step 1: In the first step you have to Press “Windows + I” keys to open the Settings window and after that you have to choose Devices.

Step 2: Now in the second step Choose Printers & scanners tab and then select the printer device button. After clicking on this printer device then you have to Open queue.

Step 3: In the new window you have to click on Printer and uncheck the use Printer Offline.

  1.  Check printer and network connection

If you use a wireless network to connect to your printer, follow these steps:

Step 1: First step is to Restart your printer by turning it off then you have to wait for 10 to 20 seconds and disconnect the power cord from your printer.

Step 2: Then, turn the computer on.

Step 3: Now you have to connect the printer power cord to the printer itself and then turn the printer back.

Step 4: Then Disconnect the power cord of your printer from your wireless router.

Step 5: You have to Wait for 10 seconds before reconnecting it.

Step 6: This process may take a few minutes for your internet to come back.

Step 7: Next step is to power on your computer

Step 8: Now using the HP Smart software, connect your printer to your network.

Step 9: Print a wireless report to see what connectivity issues are still there.

Step 10: Find this report in the Network settings or from the Wireless menu of your printer.

      3.) Set it as a default printer

Step 1: You first have to Open Printers & scanners setting then click on the printer device and choose the Open queue option.

Step 2: Now just Click on Printer and then choose Set As Default Printer.

       4.) Physical Printer and Cable Checks

You have to check both ends of the USB cable that they are firmly and properly inserted. 

If your printer is networked then you should make sure that the Ethernet cable is properly inserted. 

If the printer is wireless then you have to check your internet connection or  you should make sure it’s connected to your router firmly.

If you’re connected through cable, then try using the end of the printer cable in different ports or sockets of your device.

Use different cables to make sure that the fault is not with the cable alone. If you’re on a network or wireless device then the simple method  is to attach the cable to your computer or device to make sure that your printer is working. By this you would be able to know that the fault could be with your network connection.