Airtel Money in Kenya has today reduced its paybill, bulk payment and wallet to bank charges in an effort to drive affordability for its customers and also take on its competitor M-PESA.
In the new changes Airtel Money’s Paybill and Wallet to Bank charges are lower compared to the current market rates in each tariff band.
With most of the Government services being accessed and paid for digitally, the reduction in the paybill transaction charges will be highly welcomed by Kenyans as they pay for e-citizen services through Airtel Money while enjoying lower transaction costs.
The revised charges will apply to all Airtel Money customers. Besides the reduced paybill charges, Airtel Money customers will still continue to enjoy Zero charges on utility bills payments such as electricity.
“This move reaffirms our continuous commitment in supporting our customers especially with the prevailing economic challenges. Airtel Money will continue providing flexible and personalized solutions while at the same time delivering exceptional services and value for their money.” Said Airtel Money Kenya MD Anne Kinuthia-Otieno.
Below are the revised charges:
| Tariff Bands and limits in KES | New Paybill and Wallet to Bank Charges in KES | |
| – | 9 | 0 |
| 10 | 49 | 0 |
| 50 | 100 | 0 |
| 101 | 500 | 4 |
| 501 | 1000 | 9 |
| 1,001 | 1,500 | 12 |
| 1,501 | 2,500 | 13 |
| 2,501 | 3,500 | 20 |
| 3,501 | 5,000 | 20 |
| 5,001 | 7,500 | 33 |
| 7,501 | 10,000 | 37 |
| 10,001 | 15,000 | 57 |
| 15,001 | 20,000 | 62 |
| 20,001 | 25,000 | 67 |
| 25,001 | 30,000 | 72 |
| 30,001 | 35,000 | 95 |
| 35,001 | 40,000 | 99 |
| 40,001 | 45,000 | 103 |
| 45,001 | 50,000 | 105 |
| 50,001 | 70,000 | 105 |
| 70,001 | 150,000 | 105 |
| 150,001 | 250,000 | 105 |
Airtel Money’s biggest main competition remains M-PESA which also offers unmatched value for money with its products and services.
M-PESA Charges
M-PESA Paybill Transaction Charges
| Amount Transacted | Charges |
|---|---|
| 1 – 49 | 0 |
| 50 – 100 | 0 |
| 101 – 500 | 4 |
| 501 – 1,000 | 9 |
| 1,001 – 1,500 | 14 |
| 1,501 – 2,500 | 19 |
| 2,501 – 3,500 | 24 |
| 3,501 – 5,000 | 33 |
| 5,001 – 7,500 | 40 |
| 7,501 – 10,000 | 46 |
| 10,001 – 15,000 | 55 |
| 15,001 – 20,000 | 60 |
| 20,001 – 25,000 | 65 |
These are charges that a customer incurs depending on the amount of transaction and the transaction type i.e. sending or withdrawing.
Below are M-PESA Tariffs.
| TRANSACTION RANGE (KSHS) | TRANSACTION TYPE AND CUSTOMER CHARGES (KSHS) | ||||
| MIN | MAX | TRANSFER TO M-PESA USERS, POCHI LA BIASHARA AND BUSINESS TILL TO CUSTOMER | TRANSFER TO OTHER REGISTERED MOBILE MONEY USERS | TRANSFER TO UNREGISTERED USERS | WITHDRAWAL FROM M-PESA AGENT |
| 1 | 49 | Free | Free | N/A | N/A |
| 50 | 100 | Free | Free | N/A | 11 |
| 101 | 500 | 7 | 7 | 47 | 29 |
| 501 | 1,000 | 13 | 13 | 51 | 29 |
| 1,001 | 1,500 | 23 | 23 | 61 | 29 |
| 1,501 | 2,500 | 33 | 33 | 76 | 29 |
| 2,501 | 3,500 | 53 | 53 | 115 | 52 |
| 3,501 | 5,000 | 57 | 57 | 139 | 69 |
| 5,001 | 7,500 | 78 | 78 | 171 | 87 |
| 7,501 | 10,000 | 90 | 90 | 211 | 115 |
| 10,001 | 15,000 | 100 | 100 | 273 | 167 |
| 15,001 | 20,000 | 105 | 105 | 296 | 185 |
| 20,001 | 35,000 | 108 | 108 | 318 | 197 |
| 35,001 | 50,000 | 108 | 108 | 318 | 278 |
| 50,001 | 250,000 | 108 | 108 | 318 | 309 |
| ATM Withdrawal Tariff | ||
| Min | Max | Kshs |
| 200 | 2500 | 35 |
| 2501 | 5000 | 69 |
| 5001 | 10000 | 115 |
| 10001 | 35000 | 203 |
| OTHER TRANSACTIONS | KSHS |
| All Deposits | FREE |
| M-PESA Registration | FREE |
| Buying Airtime through M-PESA | FREE |
| M-PESA Balance Enquiry | FREE |
| Change M-PESA PIN | FREE |
Note:
- Maximum Account Balance is Kshs.500,000
- Maximum daily transaction value is Kshs.500,000
- Maximum amount per transaction is Kshs.250,000
- The minimum amount you can withdraw at an M-PESA Agent is Kshs.50