Cigna Healthcare Partners with AAR Insurance to revolutionise the insurance landscape in East Africa

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Cigna Healthcare, a global health insurance company, has announced a partnership with AAR Insurance Kenya to transform the insurance landscape in East Africa, delivering comprehensive and unmatched insurance coverage.

This partnership seamlessly blends local expertise with global reach, providing policyholders with unmatched access to healthcare services on a global scale. With this expanded coverage, policyholders will enjoy the flexibility to seek medical treatment within Kenya and tap into a network of world-class healthcare providers across the globe.

Jerome Droesch, CEO of Cigna International Markets Business for Domestic Health and Health Services, said, “This achievement signifies a major milestone in Cigna’s longstanding presence in Africa, a market we’ve proudly served for over 60 years. By combining our global expertise with AAR Insurance’s deep understanding of the local market, this partnership delivers unmatched healthcare coverage to policyholders, addressing the demand for innovative insurance solutions that align with Kenya’s specific needs and shaping a robust future for the insurance industry in the nation.”

The launch event which was held at the US Ambassador’s House in Nairobi, Kenya, witnessed the presence of Meg Whitman, US Ambassador to Kenya, Jerome Droesch, CEO – Domestic Health and Health Services, International Health, Cigna Healthcare, Ms. Esther Koimett, Board Chair of AAR Insurance Kenya and Dr. Patrick Gatonga, Group CEO of AAR Insurance Kenya. Other attendees included senior representatives from over 60 government entities and embassies, as well as representatives of the international health and insurance industries.

Ms. Esther Koimett, Board Chair of AAR Insurance Kenya, emphasized, “Through our partnership with Cigna Healthcare, we are reaffirming our commitment to delivering cutting-edge solutions to meet diverse needs in East Africa. This collaboration will introduce a range of superior insurance products that provide both local and international coverage, paving the way for a future where comprehensive health coverage knows no boundaries.”

Meg Whitman, US Ambassador to Kenya, said, “Creating the right business environment and partnering with the private sector is essential for Kenya to expand access to quality healthcare for all its citizens.  Our embassy is working with the Government of Kenya and the private sector to continuously improve the business environment, so that innovative U.S. companies in the healthcare sector such as Cigna can grow and expand in Kenya.”    

In addition to global health services, the partnership offers various other benefits, including an employee assistance program, telehealth services, clinical care for critical illnesses, mental health solutions, and access to an online well-being solution – LVL Wellbeing. Members can also access policy details and claims from anywhere and at any time through the Cigna mobile app.

The new partnership in Kenya complements Cigna’s extensive portfolio, which encompasses more than 190 million customer relationships in over 30 countries and jurisdictions.

With a legacy of over 200 years, Cigna Healthcare is committed to its promise of being together all the way in providing healthcare, clinical management, and wellness programs to employers, individuals, and governments around the world.

This strategic alliance represents a convergence of minds, a meeting of two entities driven by a shared commitment to excellence and a profound dedication to the well-being of our communities. With its longstanding reputation for reliability and commitment to local needs, Cigna has found a like-minded partner in AAR Insurance, an industry leader in Kenya renowned for its expertise, reach, and unwavering commitment to advancing healthcare solutions.

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