Airtel Kenya has opened a new franchise shop in Nairobi’s Central Business District (CBD) on Gaborone Road, adjacent to Nairobi Textiles to be a vital point for Airtel Money agents within Nairobi’s downtown area, allowing them to purchase and balance float conveniently without the need to cross multiple streets to access the services.
The shop will also offer a range of other crucial services including wholesale of airtime to distributors, sale of 4G & 5G Broadband devices, Pocket MiFi devices, SIM cards, SIM swap services and Registration of Airtel Money, Paybill and till numbers, as well as cash deposit and withdrawal services. This brings the total number of Airtel outlets in the country to over 2,600.
Speaking during the launch of the shop, Airtel Kenya’s Chief Commercial Officer, Aashish Dutt asserted, “This strategic shop, which is our 69th outlet, underscores our commitment to enhancing the accessibility and efficiency of Airtel Money services. By scaling up the purchase of Airtel Money float, we are empowering our agents to better serve customers, ensuring a seamless and reliable experience for all.”
Airtel Kenya is on an aggressive network expansion drive against giant Safaricom which has hundred thousands of agents across the country. Airtel is also taking advantage of the rising need of access to its products and services, it is continuously growing its customer service footprint. With over 5000 Airtel Money agents across the Nairobi Metropolitan, Airtel seeks to enhance its mobile money offerings for businesses and individuals in the CBD.
Airtel remains committed to its expansion journey and strives to reach all Kenyans with an aim to bridge the financial and digital inclusion gap.
