Nairobi City commuter service Citi Hoppa has expanded its transportation solutions with the addition of 24 new Isuzu NQR buses to its fleet. The fleet will be named “G20 Design” in honor of City Hopper’s limited 20 years since inception in 2004.
The KSh175 million investment is part of City Hopper’s plan to modernize its fleet and offer passengers top-tier service, safe and comfortable travel.
During the flagging off of the fleet at TMD Ruaka, City Hopper’s Operations Director, Githaiga Weru, announced that the new Isuzu NQR 33-seater buses will offer one free ride to commuters from Kencom Stage, Nairobi CBD, to different destinations including Kawangware, Kenyatta, and Ngumo.
Mr. Weru said, “Today’s flag-off demonstrates our pursuit for the highest standards of safety, comfort, and efficiency in our business through our long-time relationship with Isuzu East Africa. We continue to envision transforming Nairobi City transportation, becoming the benchmark for future transport in Kenya, providing a premium quality city transport network that is accessible and available to all commuters, and leading in providing value enhancement services.”
In the two decades since its inception, City Hopper has achieved numerous significant milestones that have shaped its growth, enhanced services, and reinforced its commitment to excellence in public transportation. These landmark moments reflect the company’s journey of continuous improvement, innovation, and dedication to serving our community.
Speaking at the event, Isuzu East Africa Director of Sales and Marketing, Mr Wanjohi Kangangi, highlighted the deal and the customer relationships as a demonstration of the company’s purpose statement of being a leader in transport solutions, earning customers for life, and carrying out sustainable business which has long been supported by the core values of customer focus relationships, and excellence.
“Sustainability is at the core of Isuzu EA’s business strategy and ensures we meet the needs of our customers through product and after-sales services. We are proud to be part of City Hopper’s journey in building a sustainable business and attaining their 20-year milestone,” said Mr Kangangi.
Thika Motor Dealers (TMD) Managing Director and Chairman of Isuzu EA Dealers Council George Wambugu said: “The Isuzu Dealer Network is an integral part of Isuzu East Africa’s business. With an extensive reach in East Africa, the dealers drive the accomplishment of Isuzu East Africa’s objectives. Isuzu has also been strategic in strengthening its dealer footprint across East Africa, enhancing after-sales service and being customer-centric. Today’s achievement is a demonstration of our delivery on the promise that Isuzu makes in enabling it to scale and reach its customers.”