Pesapal, East Africa’s payments and business solutions provider, has partnered with technology firm Drift Consult to introduce Rack Hospitality, an integrated commerce platform designed for bars and restaurants.
The platform unifies order management, kitchen workflows, inventory control, billing, and payments into a single, continuous system aimed at accelerating digital payment adoption across the hospitality industry.
Many restaurants and bars expanding across dine-in, delivery, and online channels currently rely on fragmented tools for point of sale, online ordering, kitchen operations, and payments. This disjointed setup often results in delayed orders, manual reconciliation, stock inaccuracies, billing errors, and revenue leakage.
Developed by Drift Consult and embedded with Pesapal’s payments infrastructure, Rack Hospitality enables operators to capture orders from multiple channels, route them automatically to kitchen display systems, generate bills instantly, print receipts seamlessly, track inventory at the ingredient level in real time, and reconcile payments within a single reporting environment.
For bar operators, Rack streamlines front-of-house operations by allowing staff to post bills in real time, split tabs accurately, retrieve bills instantly, and print final receipts without switching systems, improving service speed and accuracy during peak hours.
By integrating payments directly into operational workflows, Rack reduces cash dependency, increases digital transaction capture, and gives operators real-time visibility of settlements across all service channels. This unified approach creates a single source of operational and financial truth, enabling structured transaction reporting for better forecasting, margin management, and access to financial services.
“Restaurants have digitized customer touchpoints, but the systems behind them remain fragmented,” said Ferdinand Eloto, Co-Founder of Drift Consult. “Rack brings ordering, kitchen management, inventory, billing, and payments into one continuous workflow.”
For Pesapal, the partnership represents a strategic move beyond standalone payments into vertical commerce solutions tailored for fast-growing hospitality businesses.
“Hospitality businesses today require full operational visibility, not fragmented systems. By embedding payments directly into Rack Hospitality, we eliminate reconciliation gaps and drive efficiency from order through to settlement,” said Agosta Liko, Founder of Pesapal.
The platform, designed for Kenya’s mobile-first payments ecosystem, has been piloted in live bar and restaurant environments and is now rolling out broadly across qualifying partners.
As hybrid hospitality models become the norm, integrating payments and operations is increasingly seen as a competitive advantage. Through this partnership, Pesapal strengthens its position as a full-stack commerce partner for bars and restaurants.
Since 2009, Pesapal has been at the forefront of digital payments in Africa, enabling businesses to accept mobile and card payments while offering complementary tools for ticketing, reservations, reporting, and APIs.
Rack Hospitality is now available to bar and restaurant operators across the region.