Two months after the Heritage Insurance Company signed a deal with Turnkey Africa a local technology firm, it has now launched a new product that has been integrated with online tools.
The new product known as Heritage Blue targets corporate and small and medium enterprises. Customers can now log in and put in claims online.
“Our general insurance business is poised for further diversification and with the changing needs of clients and the sharp rise in demand for tailor-made customer-centric service, it has become vitally important to acquire a system that will work for us today and in the future.
“We are looking to leverage technology to diversify product delivery channels, increase productivity and efficiency and ultimately improve client acquisition and retention,” Heritage Insurance Managing Director John Milne said during the signing of the agreement with Turnkey Africa in June this year.
The TurnQuest GIS solution is a modern end-to-end web-based platform designed to run mission-critical insurance operations, including underwriting, policy administration, claims management and billing.