Kenya Government’s Huduma Centre Goes Live

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hudumaPresident Uhuru Kenyatta  has today unveiled a state of the art public service centre to serve as a one stop centre for provision of e-government services.
Unveiled a few minutes ago at the Teleposta towers, the  centre is open to computer literate Kenyans to access e-government service such as title deeds, business permits, tax filing, report corruption cases, duplicate national ID’s  and many others via an online portal dubbed e-Huduma.
Set to be launched across the country, the centres will provide services offered by various government ministries, departments and agencies and have been integrated with Posta Pay payment gateway for users to pay for the services simply. Users will need an ID to access the services.

Some of the services to be offered are listed in the table below.

RECOMMENDED SERVICES MINISTRY/COUNTY/AGENCY
1. Title Deed Search Ministry Land, Housing and Urban Development
2. Title Deed Issuance
3. Single Business Permit Nairobi City County
4. Seasonal Parking Tickets
5. Registration of welfare groups Office of the Attorney General and Department of Justice
6. Search and Registration of Business names
7. Student Loan application and Loan repayment Services Higher Education Loans Board 
8. Duplicate Identification Cards Ministry of Interior and National Government coordination
9. Late Registration of Births
10. Reporting of Corruption and Breach of CODES Ethics and Corruption Commission
11. PIN Application & Registration Kenya Revenue Authority
12. Online filing of Tax Returns & Payments
13. Tax  Compliance Certificate
14. Drivers License and Log Book Search
15. Status of Pensions Application Pensions Department
16. NSSF Registration applications National Social Security Fund
17. NSSF Member Statements and Benefits Claims
18. NHIF Registration, Claims, Account Queries and List of accredited institutions National Health Insurance Fund
19 Filing a Review and or addressing complaints in Procurement and disposal.
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Sam Wakoba
Based in Nairobi, Kenya, Sam Wakoba is a pan-African technology journalist, author, entrepreneur, technology business mentor, judge, educationalist, and a sought-after speaker and panelist across Africa’s innovation ecosystem. He is the convenor of the popular monthly #TechNight evening event and the #StartupEast Awards and Conference, platforms that bring together startup founders, developers, entrepreneurs, investors, content creators, and tech professionals from across the continent. For more than 16 years, Sam has reported on and analysed Africa’s technology landscape, covering some of the continent’s most impactful, and at times controversial policies, programs, investors, co-founders, startups, and corporations. His work is known for its independence, depth, and fairness, with a singular goal of helping build and strengthen Africa’s nascent technology ecosystem. Beyond journalism, Sam is a business analyst and consultant, working with brands, universities, corporates, SMEs, and startups across East Africa, as well as international companies entering the East African market or scaling across Africa. In his free time, he volunteers as a consulting editor and fintech analyst at Business Tech Kenya, a business, technology, and data firm that publishes reports, reviews, and insights on business and technology trends in Kenya. Follow him on X: @SamWakoba