">
TechMoran
  • About Us
  • Deals
  • Jobs
  • Motoring
    • Money
  • Pitch Your Startup
  • Submit Your Post
  • Freelance Gigs
  • Travel
  • Men’s Corner
  • Dating
Thursday, January 28, 2021
  • Startups
  • Reviews
  • Insider
    • Obituaries
  • Business
  • Women
  • Blockchain
  • Columnists
  • Hacks & Facts
    • How To
  • Editions
    • US Edition
    • India Edition
    • MENA Edition
    • Asia Edition
    • Europe Edition
    • International Edition
No Result
View All Result
TechMoran
">
Home Telcos

Tigo Tanzania wins GSMA Highly Commended Award in Africa

Paul Adepoju by Paul Adepoju
7 years ago
in Telcos
6 min read
0

Tigo Tanzania has won the Highly Commended Award under the Best Network Improvement category, awarded by global mobile association – GSMA during the continent’s prestigious and largest annual communications Congress & Exhibition, Africa Com, held recently in Cape Town, SA.

Tigo was short listed under the Best Network Improvement Category as the sole mobile operator in Africa in the category.

Commenting on the award, Tigo Tanzania’s Head of Operations, Mr. Deon Geyser, said that having won in this category is not only an honor for Tigo Tanzania but also a demonstration of its continuous commitment towards quality improvement in mobile services and solutions in the country.

“We have invested heavily in the past year in network quality so that we make our services more accessible and reliable to our valuable customers. Tigo is now available everywhere in the country and at a better quality, therefore this award is a great celebration towards this achievement.” he said.

 

According to Mr. Geyser, Tigo’s improvement on network quality is a result of the management teams’ turnaround strategy which started implementation in December 2012 across all Tigo operations. “This strategy has led to incredible results such as a 70% reduction in network outage time, 63% reduction in call drops and 300% increase in data throughput.”

“Tigo has equally invested in coverage by reaching out to more rural areas and customers across all 30 regions in Tanzania mainland and Zanzibar. This nationwide presence allows our customers to enjoy calls with better voice enhancement, use data with better 3G internet connectivity and have more reliable Tigo Pesa services where now they can send and receive money with less inconveniences, thus giving them another big reason to smile,” further stated Mr. Geysor.

READ  Tanzanian Telco's Error On Hoarding Debt From Customers

Related posts

safaricom

Safaricom Issues Serious Changes They Will Be Making In 2021

December 21, 2020
0

Scammers Are Back With A New Festive Plan To Steal Money From You Using Safaricom

December 18, 2020
0

Rwanda’s Biggest Mobile Provider Runs To Government For Help After Facing Serious Competition From Airtel

December 17, 2020
0
Wole Abu, CEO Liquid Telecom and ADC Nigeria

Liquid Telecom appoints Wole Abu as CEO for Liquid Telecom and its new Africa Data Centre in Nigeria

December 14, 2020
0

Tigo Tanzania’s Head of Planning and Optimization, Mrs. Halima Idd, further explained that the company successfully managed an extremely focused Quality Transformation Program and invested money and other resources into the right areas.

“During our surveys we got a lot of feedback from our customers that our network quality needed improvement, this for us meant urgent measures must be taken. We are a customer centric company and that is in the core of our operations where we develop products and services around key findings from consumer understanding and feedback,” Mrs. Idd explained.

She continued, “The Quality Transformation Program that we started implementing in 2012 included; right investments into network resilience, coverage and capacity; controlled changes and project execution; as well as improved operational management. However, all this was complimented by a great team effort internally, a robust organizational structure and key strategic partnerships to achieve the results that were required.”

In September, Tigo kicked off an activation caravan dubbed ‘Tigo Smile tour’ to celebrate the widespread network coverage and reach in rural Tanzania due to launch of more than 280 quality towers in all 30 regions this year.

READ  Safaricom kicks off Lipa Mdogo Mdogo smartphone loan program

This massive network investment by Tigo has also given rise to employment growth as a result of the introduction of new customer care centres and Tigo shops across the country; an increase of Tigo Pesa agents, a critical factor to implement the nation’s efforts towards financial inclusion; and accessibility of Tigo products and services everywhere in the country due to widening of distribution channels thus cementing Tigo’s nationwide presence.

Readers 1,003

Share

  • Click to share on Telegram (Opens in new window)
  • More
  • Click to share on Tumblr (Opens in new window)
  • Click to print (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to share on Pinterest (Opens in new window)
  • Click to share on Reddit (Opens in new window)
  • Click to share on Pocket (Opens in new window)

Like this:

Like Loading...

Related

Paul Adepoju

Paul Adepoju

Related Posts

safaricom
Telcos

Safaricom Issues Serious Changes They Will Be Making In 2021

December 21, 2020
0
Telcos

Scammers Are Back With A New Festive Plan To Steal Money From You Using Safaricom

December 18, 2020
0
Telcos

Rwanda’s Biggest Mobile Provider Runs To Government For Help After Facing Serious Competition From Airtel

December 17, 2020
0
Wole Abu, CEO Liquid Telecom and ADC Nigeria
Leadership

Liquid Telecom appoints Wole Abu as CEO for Liquid Telecom and its new Africa Data Centre in Nigeria

December 14, 2020
0
People

MTN’s Oliver Fortuin to take over as SEACOM Group CEO as Byron Clatterbuck resigns

December 10, 2020
0
Telcos

Airtel Kenya, Nokia Establishing 5G Network

December 2, 2020
0
mpesaglobal
Telcos

M-Pesa May Soon Be Forced To Split From Safaricom And Work Independently

November 20, 2020
0
Business

Safaricom CEO creates new positions, merges others in a consolidation move

November 18, 2020
0

https://bit.ly/2VOxuoBhttps://bit.ly/2VOxuoBhttps://bit.ly/2VOxuoB
ADVERTISEMENT

Join our Mailing List

Loading

Recent Posts

Showmax customers to pay for a one-month & receive two months subscription for free

January 27, 2021

Huawei Mobile to launch Huawei Y7a in Kenya early next month

January 27, 2021

Air Conditioner Maintenance Tips to Save Energy

January 27, 2021

Enjoy The Convenience of Washing & Drying With Ramtons Washer Dryer Combo 

January 27, 2021

Samsung, Safaricom partner to push Samsung Galaxy S21 pre-orders

January 26, 2021
">
">

Follow Us

">

There are many sites out there focused on blowing off some steam, from funny entertainment to thrilling experiences like playing online, in some cases online gaming could grant you the chance to win extra money. We came across rocketpot.io while browsing for a good btc casino online and it left us a very good impression with their wide variety of games and crypto offering.

Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use.
To find out more, including how to control cookies, see here: Cookie Policy

© 2019 Moran Media Group - All rights reserved TechMoran.

No Result
View All Result
  • Startups
  • Reviews
  • Insider
    • Obituaries
  • Business
  • Women
  • Blockchain
  • Columnists
  • Hacks & Facts
    • How To
  • Editions
    • US Edition
    • India Edition
    • MENA Edition
    • Asia Edition
    • Europe Edition
    • International Edition

© 2019 Moran Media Group - All rights reserved TechMoran.

Login to your account below

Forgotten Password? Sign Up

Fill the forms bellow to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.
%d bloggers like this: