FNB has launched its latest banking app that will now enable customers to send money across the border for South Africa to Zimbabwe and Mozambique.
FNB’s Zimbabwe Money Transfer service was first launched on Cellphone Banking last year in april so as to enable South African customers to send money to Zimbabwe. The capability to send money to Zimbabwe through Online Banking followed in November 2013 and the Mozambique money transfer on both of these platforms was launched in June 2014.
“The rollout of our services on the FNB Banking App has always been driven by customer demand,” says Giuseppe Virgillito, Head of Banking App, FNB Mobile and Connect.
“The Money Transfer service is an important addition to the FNB Banking App as there is a growing need for ease of payments between countries and with an increase in affordable smartphones, more customers will be using App banking for all their banking needs.”
To access this service, users will have to update their current App or download the FNB Banking App. The service is still available for those without smartphones, the service continues to be available via FNB Cellphone Banking and FNB Online Banking. Recipients do not need to be preregistered but must hold an identity document of the country where they are receiving the funds. Money can be collected at selected OK Ltd stores throughout Zimbabwe or at one of the 15 FNB branches in Mozambique.
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“The value that FNB’s Money Transfer service adds to our customers’ lives is evident. Being able to send money instantly from your phone, desk or smart device makes this a truly convenient and affordable way to send money home in an emergency, as the sender does not need to take time off work or travel to a branch or agency,” says Leonora van der Plas, Head of Cross-border Remittances at FNB.
