Airtel Launches Free Cross-Network SMS subscription Service

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Airtel Africa Executive Operations Director Christophe Soulet (Left) welcomes Dr. Naikuni (right)
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Airtel Africa Executive Operations Director Christophe Soulet (Left)  welcomes  Dr. Naikuni (right)
Airtel Africa Executive Operations Director Christophe Soulet (Left) welcomes Dr. Naikuni (right)

Airtel Kenya has launched a new SMS subscription service that will enable its customers in Kenya to purchase SMS bundles which they can use to send SMS to any network in Kenya freely.

To use the service, customers will be required to dial *767#, and select the bundle that they prefer. The smallest bundle consists of 6 SMS for only Ksh3 daily and the largest bundle consists of 1500 SMS where a customer will send an SMS at 5 Cents per SMS.

Airtel Kenya CEO Adil El Youssefi in a statement said, “At Airtel, we continuously place our customers experience as a top priority. It is with this reason that   we aim to give our customers throughout Kenya greater freedom by offering them access to affordable superior quality communication and service on our network to make it easy for them to keep in touch with family and friends with ease during this festive season.”

The service will have unique, first-in-the market innovative features such as checking SMS balance free of charge, ability to choose between a one-off or auto-renewable bundle, and rolling over any unused SMS in the daily renewable bundle to the next day. You can monitor your SMS usage in any of the SMS bundles by dialing *767#, select the SMS bundles option from the menu and then select “Balance Check” option.

Bundle No. of SMS Offer Price (KShs.)
Daily 6 6 3 off-net + 3 on-net 3/-
Daily 40 40 20 off-net + 20 on-net 5/-
Daily 250 250 125 off-net + 125 on-net 10/-
Daily 500 500 250 off-net + 250 on-net 20/-
Weekly 500 500 250 off-net + 250 on-net 30/-
Monthly 1,500 1,500 750 off-net + 750 on-net 75/-
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Sam Wakoba
Based in Nairobi, Kenya, Sam Wakoba is a pan-African technology journalist, author, entrepreneur, technology business mentor, judge, educationalist, and a sought-after speaker and panelist across Africa’s innovation ecosystem. He is the convenor of the popular monthly #TechNight evening event and the #StartupEast Awards and Conference, platforms that bring together startup founders, developers, entrepreneurs, investors, content creators, and tech professionals from across the continent. For more than 16 years, Sam has reported on and analysed Africa’s technology landscape, covering some of the continent’s most impactful, and at times controversial policies, programs, investors, co-founders, startups, and corporations. His work is known for its independence, depth, and fairness, with a singular goal of helping build and strengthen Africa’s nascent technology ecosystem. Beyond journalism, Sam is a business analyst and consultant, working with brands, universities, corporates, SMEs, and startups across East Africa, as well as international companies entering the East African market or scaling across Africa. In his free time, he volunteers as a consulting editor and fintech analyst at Business Tech Kenya, a business, technology, and data firm that publishes reports, reviews, and insights on business and technology trends in Kenya. He also teaches entrepreneurship at Moran Technology & Management Institute (Moran Tech). Follow him on X: @SamWakoba