Dependence on smartphones can bring about tremendous disappointment and despair when they fail to perform. Considering there are over 2.5 billion active Android devices, it’s not surprising to hear occasional stories on troublesome problems. Repeated crashing and restarting of an Android leaves the user aggravated and the device of little or no use but you can easily fix this depending on your device model and operating system (OS).
1. Make sure your Android OS is up to date
It is essential that you download and install the most recent OS updates to keep your device running at its best. Yes, updating your Android can be inconvenient as it will cause the phone to be out of commission during the process, but the update will bring improvements, introduce new features, and protect you from the latest security threats. When it comes to your mobile device crashing and rebooting, an OS update may be all that is required.
2. Check storage and clear space if needed
If your Android is up to date, you may want to check the storage and clear up some space if it is full or nearly full. Anything under 10% free space warrants a clean out. Deleting unnecessary files and cached data will help ensure your device works properly.
Open Settings and tap Storage. Here, you can view the available space and the breakdown for each category such as apps, pictures, videos, audio, and downloads, among others.
3. Close apps you’re not using
Although Android manages the memory apps during use, there are occasions such as this you may want to search for application updates or force the app to stop. This step can be of help if you observe a particular app that is responsible for your Android crashing and restarting.
To get updates for Android apps, go to the Play Store app, tap the three-line menu, and select My apps & games. Click Update for a single app or choose to Update all if you have multiple apps needing them. If you notice your device is still crashing and restarting, consider forcing an app to stop if you think it’s the culprit.
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4. Check Device Care and see if auto-restart is enabled
Some Android devices, such as those from Samsung, have a Device Care option that can help boost your smartphone performance when needed. To check if Auto-restart is enabled as the cause for your device crashing and rebooting follow the instructions below.
Open Settings and tap on Device care. Click on the three dots in the upper right corner and choose Auto restart. If the option is enabled, disable it and see if this resolves your issue.
5. Last resort: Reset your phone to factory settings
If the problem continues while in safe mode, consider advanced troubleshooting, which consists of resetting your phone to its factory settings. Please note this is a last resort if all other options have failed. Because this process will delete all apps and data from your Android, it is essential you backup your device.
To reset your smartphone to its default settings, go to Settings and tap on General management. Click on Reset then tap on the Factory data reset option. After you read the warning, scroll down and tap Reset.
